The GBS Industry Standards: A New Era for Growth

Join us for an exclusive webinar as we mark a historic milestone in the Global Business Services (GBS) industry. SSON Research & Analytics, in collaboration with Inixia, is proud to introduce the first-ever GBS Standards Committee, designed to elevate the performance and maturity of GBS operations worldwide.

With GBS now surpassing $120 billion in value and digital transformation accelerating, the need for standardized practices has never been more urgent. This webinar brings together industry pioneers who have formed the Alliance for Professional Excellence in GBS (APEX GBS) to shape the future of shared services.

What You'll Learn:

• The significance of GBS standards and how they will elevate operational efficiency
• Insights from the leaders behind the APEX GBS Committee on the future of GBS
• How standardized frameworks can fast-track your organization's growth
• Where to obtain a copy of the V1 GBS Standards

Key Questions to Explore:

• What motivated the creation of the GBS Standards Committee, and how will it drive industry performance?
• How will technology and talent shape the adoption of these standards?
• What challenges might arise in unifying the GBS industry, and how can they be overcome

Don't miss your chance to hear from the thought leaders defining the future of GBS and discover how these standards can transform your organization's success.

Standards Committee Members Include:

Ajay Anand, SVP, Global Services, Johnson & Johnson; Mattijs Backx, Head of Transformation, McDonald’s; Angela Mangiapane, President, Mars Global Services; Dr. Sumit Mitra, CEO, Tesco Business Solutions; Filippo Passerini, President, Inixia; Steve Rudderham, Global Leader, Carrier Business Services; Dr. Turan Sahin, CEO, Allianz Services; Tony Saldanha, CEO, Inixia; Robert Weltevreden, GBS Industry Expert.

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Speakers:

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