The Top 20 Most Admired SSOs & GBS Benchmarking Analysis
15 February, 2024
09:00 AM - 09:45 AM SGT
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About This Webinar
What can you learn from this year's Top 20 SSOs? We present their outstanding results and show you how you can benchmark against this dataset yourself.
Discover the exceptional achievements of SSO/GBS organizations in our exclusive webinar, featuring insights from the 7th annual benchmarking study.
What to Expect:
- Operational Metrics and KPIs: Delve into key performance indicators spanning Automation, HR & Talent, Finance, IT, and beyond.
- Benchmarking Mastery: Explore top quartile benchmarks for critical metrics, providing a holistic view of industry standards.
- Strategic Insights: Gain valuable perspectives on service delivery models, learning initiatives, automation strategies, and key achievements of the Top 20.
- Craft Your Benchmark Report: Utilize SSON R&A's My Report Wizard Data Tool to instantly compare your performance against the Top 20 dataset.
Don't miss this exclusive opportunity to gain insights, benchmarks, and strategies from the forefront of SSO/GBS excellence.
Speakers:
Naomi Secor
Global Managing Director
SSON Research & Analytics
SSON Research & Analytics
Barbara Hodge
Global Editor and Industry Analyst
SSON Research & Analytics
SSON Research & Analytics
