Recorded Session

Tesco Business Solutions: World's Best GBS 2025 Spotlight

5 June, 2025
 
11:00 AM - 11:40 AM EDT
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About This Webinar

What Makes GBS a "World's Best" Model?
An In-Depth Performance Analysis Featuring SSON R&A’s 2025 World’s Best GBS Award Winner.

With 68% of shared services organizations already committed to the GBS model — and more planning to shift that way — the question on everyone’s mind is: What makes GBS so effective? How does its performance stand out from the rest?

In a word: value-add. Join us to hear firsthand how TESCO BUSINESS SOLUTIONS – this year's World’s Best GBS – drives cash, margin, and long-term success.

Spotlight on performance across four key areas:

  • ✨ Service Delivery Model & Strategic Alignment
  • ✨ Model Maturity & Scope
  • ✨ Adoption & Impact of Automation
  • ✨ Retention & Skilling of Talent
This session will provide actionable insights that reveal the secrets behind what makes GBS a winning model for organizations worldwide. Don’t miss it!

Speakers:

Barbara Hodge
Global Editor and Industry Analyst
SSON Research & Analytics
Tom Bangemann
Head of Data Development & Research
SSON Research & Analytics
Sumit Mitra
CEO
Tesco Business Solutions