The World's Best GBS 2025: Winner Spotlight - Tesco Business Solutions
A not-to-be-missed session highlighting just how effective the Global Business Services model can be, sharing the foundation, drivers and enablers of best practice GBS – with insights from the 2025 "World's Best GBS" Award Winner: Tesco Business Solutions
What Makes GBS a "World's Best" Model? An In-Depth Performance Analysis Featuring SSON R&A’s 2025 World’s Best GBS Award Winner.
With 68% of shared services organizations already committed to the GBS model — and more planning to shift that way — the question on everyone’s mind is: What makes GBS so effective? How does its performance stand out from the rest?
In a word: value-add. Join us to hear firsthand how TESCO BUSINESS SOLUTIONS – this year's World’s Best GBS – drives cash, margin, and long-term success, with a spotlight on performance across four key areas:
✨ Service Delivery Model & Strategic Alignment
✨ Model Maturity & Scope
✨ Adoption & Impact of Automation
✨ Retention & Skilling of Talent
This session will provide actionable insights that reveal the secrets behind what makes GBS a winning model for organizations worldwide. Don’t miss it!
Speakers:
Barbara Hodge
Global Editor and Industry Analyst
SSON Research & Analytics
Tom Bangemann
Head of Data Development & Research
SSON Research & Analytics
Sumit Mitra
CEO
Tesco Business Solutions
