Recorded Session

The World's Best GBS Runner-Up Spotlight with TBS

13 June, 2024
 
09:30 AM - 10:15 AM EST
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About This Webinar

What makes GBS a "World's Best" Model? An analysis of performance based on SSON R&A's World's Best GBS Study & Award Applications 2024.

Tesco Business Solutions (TBS), the Runner-Up of SSON R&A's 2024 World's Best GBS Award, wowed the judges by demonstrating innovative solutions to drive organizational growth and impact top line revenue, margins and cash.

The study collected qualitative and quantitative data and covered four key areas:
✅ Service Delivery Model & Strategic Alignment
✅ Model Maturity & Scope
✅ Adoption & Impact of Automation
✅ Retention & Skilling of Talent

During this webinar, meet Sumit Mitra, CEO of the award-winning Tesco Business Solutions, and hear about the differentiated approach to next-gen business services.

Award judges will join the discussion and dig into some of the impressive capabilities Tesco Business Solutions has developed, and to share top-performer traits from the survey.

Speakers:

Sumit Mitra
CEO
Tesco Business Services
Naomi Secor
Global Managing Director
SSON Research & Analytics
Robert Weltevreden
SSON R&A's World's Best GBS Judge
SSON Research & Analytics
Tom Bangemann
Head of Data Development & Research
SSON Research & Analytics
Barbara Hodge
Global Editor and Industry Analyst
SSON Research & Analytics