Recorded Session

World's Best GBS 2024: Winner Spotlight & Interview

23 April, 2024
 
09:30 AM - 10:15 AM EST
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About This Webinar

What makes GBS a "World's Best" Model? An analysis of performance featuring SSON R&A's 2024 World's Best GBS Award Winner: Allianz Services.

With 68% of shared services organizations already committed to the GBS model (and more planning to shift that way), the question on everyone's mind is: what makes GBS so effective? How does its performance differ?

In a word: it's about value-add.

In this webinar, Dr. Turan Sahin, CEO of Allianz Services, will explain exactly what is meant by "value-add" and how Allianz Services has stepped up to meet its full potential. 

The World's Best GBS Award judges Tom Bangemann, Robert Weltevreden, and Natarajan Gopalan will ask questions regarding Allianz Services' performance across 4 key areas:

✅ Service Delivery Model & Strategic Alignment
✅ Model Maturity & Scope
✅ Adoption & Impact of Automation
✅ Retention & Skilling of Talent

We will also hear how innovative GBS solutions drive organizational growth and top line revenue for Allianz.

Speakers:

Robert Weltevreden
Global Business Services Advisor
SSON Research & Analytics
Natarajan Gopalan
Global Business Services Advisor
SSON Research & Analytics
Tom Bangemann
Data Development & Research Advisor
SSON Research & Analytics
Barbara Hodge
Principal Analyst & Global Digital Content Editor
SSON Research & Analytics
Turan Sahin
CEO
Allianz Services

Data Extracted from SSON R&A's World's Best GBS Study & Award