See what top performance looks like and where you stand.
This interactive summary provides a preview of the aggregated results of the Top 20 Most Admired Shared Services Organizations (SSO) and Global Business Services (GBS) in 2026. The full report explores 110 performance metrics across 14 key categories, from Automation, Finance & Accounting and HR to Procurement, Supply Chain, Talent Management and more. For each metric, you can see top quartile, median and bottom quartile benchmarks, with analysis segmented into Global Metrics and Center Metrics.
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