State of Shared Services

SSON's Annual State of the Shared Services & Outsourcing Industry Survey Results 2017
Hear from over 400 respondents from all parts of the world – this year's survey continued to delve into the most popular models/processes and robotic process implementation within shared services.
Published March 2017
Global Report 2016: State of the Shared Services & Outsourcing Industry
The 2016 State of the Shared Services & Outsourcing Industry Survey by SSON Analytics and SSON is dedicated to the theme of radical drivers delivering value beyond cost savings. This visual report is based on responses from almost 500 Shared Services professionals world-wide. Publish...
Published April 2016