Technology & Automation | SSON Analytics

Explore the SSO landscape of the Americas with interactive Visual Analytics Workbooks. Filter many facets to find the answers to your SS&O location questions.

Intelligent Automation in Canada 2018

This visual analytics report deep-dives into the Intelligent Automation (IA) landscape in Canada to give you a snapshot of what shared serivces organisations (SSOs) are doing with regards to IA. Published March 2018

 

Starting on Your IA Journey: What You Should Know

This visual analytics report blends data from SSON Analytics' most recent surveys and Global Intelligent Automation Market Reports to answer 6 key questions that would be useful when embarking on your Intelligent Automation (IA) journey. Published March 2018

Intelligent Automation in the Nordics 2018

This report offers a snapshot of the Intelligent Automation (IA) landscape in the Nordics region. Which companies are adopting IA? Which IA software vendors & consultancies have customer footprint in the Nordics? What IA strategies are in place for SSOs in Western Europe & the Nordics? Published February 2018

Intelligent Automation Universe Q4 2017 Market Update: Cognitive Capabilities, Provider Sales Channel & IA Consultancies

Which vendors offer cognitive capabilities and what are they? What are the 4th quarter trends in provider sales channels? What areas of expertise do IA consultancies have? This interactive report presents key data insights from our data tool, the Intelligent Automation Universe (IAU). Published December 2017

Blockchain in Shared Services: Best Suited Tasks, Vendors and Case Studies

Blockchain is the novel business-to-business transaction network that is promising to fuel the next step-change in the digital revolution. This report tells you all you need to know about why and how blockchain is relevant to the shared services industry. Published November 2017

Analysis of Intelligent Automation Adoption in Manufacturing Shared Services Organisations

This report gives an analysis of Intelligent Automation (IA) adoption in 21 shared services organisations (SSOs) from the Consumer Package Goods (CPG) Manufacturing and Industrial Manufacturing industries. Published October 2017

Intelligent Automation Universe – Q3 2017 Market Update

What tasks are being automated using IA? What's making IA implementations fail in reality? Who is adopting IA and where is it happening? This interactive report presents key data insights from our data tool, the Intelligent Automation Universe. Published October 2017

Intelligent Automation Adoption in Central and Eastern Europe (CEE) Business Services 2017

This report provides an overview of intelligent automation (IA) adoption based on 61 recorded cases of IA pilots and implementations in Central Eastern Europe (CEE). Published October 2017

Intelligent Automation Adoption in Asia Business Services 2017

This report provides a snapshot of Intelligent Automation (IA) adoption based on 390 recorded cases of IA pilots and implementations in Asia as listed in the Intelligent Automation Universe (IAU). Published September 2017

Intelligent Automation Adoption in United States Business Services

This report provides a snapshot of the Intelligent Automation (IA) adoption based on 214 recorded cases of IA pilots and implementations in the United States as listed in the Intelligent Automation Universe (IAU). Published September 2017

Intelligent Automation: Deep dive into BFSI Shared Services Organisations

This report highlights the learnings from a survey to 24 shared services organisations from the Banking, Financial Services & Insurance (BFSI) industry on their experiences implementing intelligent automation (IA) within their organisations to date. Published September 2017

2017 Pulse Check: Intelligent Automation in U.S. Shared Services Market

This report is put together from a variety of sources including profiles and a live audience polling of 325 US shared service professionals during the 4th Intelligent Automation Summit held in Chicago in August 2017. Published August 2017

Intelligent Automation Universe – H1 2017 Vendor Update

The Intelligent Automation Universe (IAU) contains real-time data gathered from IA customers & vendors globally. This report provides a sample of multiple software vendors' product capabilities and customer footprints. Published June 2017

Intelligent Automation Universe – Q1 2017 Market Update

What are the most popular implementations of Intelligent Automation within shared services organisations and global business support services? This interactive report presents key data insights from our data tool, the Intelligent Automation Universe.

2016 Pulse Check: RPA in Shared Services

Straight out of SSON's Robotic Process Automation in Shared Services Summit, get the results of the polling sessions conducted with our audience. This report covers various facets of RPA-implementation including cost, duration, benefits and challenges.

Robotic Process Automation in Shared Services: Hype vs. Reality

It’s no secret that robotic process automation (RPA) has had a transformative impact on back office processes. But what is the reality of this impact beyond the hype? This visual analytics workbook compares shared services centres that have implemented RPA against centres that have not begun the process in a bid to separate misperceptions from reality.