Hype vs Impact: Generative AI in GBS and Shared Services

About This Webinar

Are you in the race to embrace Generative AI? For example, through ChatGPT? Everyone's talking about GAI, but few truly understand how to harness its potential for lasting impact across SSO/GBS operations. That's why SSON Research & Analytics conducted a survey to dive into the nitty-gritty of how these cutting-edge technologies can truly transform your shared services and GBS operations. 

During this webinar, we will present survey highlights and showcase market trends in these critical areas:

• Separating Fact from Fiction 
• Types of Use Cases 
• Ethics in the AI Age 
• Knowledge Management 
• Building a sustainable AI Strategy 
• Measuring AI's Success 

Join us for this engaging webinar led by two Intelligent Automation Experts who are ready to take your questions and spark some fun debate!