Generative AI: Applications for Shared Services & GBS


In the ever-evolving landscape of GBS, the introduction of Generative AI (GAI) represents a transformative lead forward in an era defined by technological disruption. This latest SSON Research & Analytics research insight report uncover the latest survey results and analysis in these critical areas:

  • Current State of GAI in GBS
  • Why GAI is Critical Now
  • GAI Applications for GBS
  • Roadmap to Adopting GAI
  • Measuring GAI's Success
  • GAI's impact of Talent Management
  • Type of Use Cases
Contributors:
  • Tom Bangemann, Head of Data Development and Research, SSON Research & Analytics
  • Cristina Duta, Director Intelligent Automation, AECOM
  • Pedro Berrocoso, Senior Process Automation Advisor, AccelerIQ GmbH
  • Petr Galík, Global Head of Innovation, Analytics and Automation, Takeda Business Solutions
  • Venkat Raghavan, Director - Enterprise Analytics & Group Reporting Practice, Tesco Business Solutions
  • Nuno Miguel Rocha, Digital Project Manager, Siemens
GenAI