Optimising Data Analytics to Provide Increasing Value-added Services
Posted by Daylin Limonte on January 14, 2018
During SSON's Annual Shared Services and Outsourcing Week Asia in 2017, Pocholo Capule, Director and Head of Advance Analytics at Manulife Shared Services Centre (SSC), shares his lessons learnt through his journey starting an analytics team at Manulife.
Watch his full presentation to learn more on optimising data analytics to empower your SSC and provide increasing value-added services.
SSON Research & Analytics is SSON’s global data analytics center, and your premier resource for all the metrics, benchmarks, trends, and business insights that affect your Shared Services and GBS operations wherever they are based.
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