How to use SSON Analytics

Access digestible data on the shared services and outsourcing landscape.

4 ways SSON Analytics can help support your daily decision-making needs. Click on the segments below to see how.

Data Tools The SSON Analytics Blog Customised Data Created with Raphaël 2.1.2 Visual Analytics Workbooks

Get digestible data insights with our Visual Analytics Workbooks

Focusing on specific shared services locations, models, roles and themes, these reports present data in easily digestible visual formats to help you make decisions about your shared services organisation as they shed light on current trends.

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Shared services data tailor-made to your specifications

If you can’t find the answer to your specific questions ask us about our customised data products.

We understand that you’re likely to be looking for data that’s based on the specific details of your organisation’s make-up and needs (size, industry vertical, existing market footprint, culture, customer geography, languages, talent requirements, etc). Or perhaps you need this level of insight on behalf of a client you’re helping develop a strategy for.

Whatever your reason for needing something more personalised, we’re happy to help. Contact us to find out more.

Stay ahead of industry developments with the Data Blog

Updated weekly, the SSON Analytics blog features commentary on all of our latest research findings from SSON's content editors and special guest contributors, with a smattering of infographics and videos for good measure!

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Understand the global shared services market

TheData Tools give Premium subscribers a self-service platform to play with the data for themselves and answer their specific questions.

Intelligent Automation Universe

A comprehensive database of software vendors that provide technology within the Robotic Process Automation to Artificial Intelligence spectrum to business support services. Explore their customer footprint worldwide and the number of intelligent automation projects worldwide, as well as the new launched consultancies/integrators directory.

Metric Benchmarker

Benchmark your SSO across 107 unique metrics against 2 different data sets:

TOP 20 MOST ADMIRED SSOs GLOBALLY: Compare your Shared Services Organisation (SSO) against the Top 20 Most Admired SSOs globally across 25 key metrics.

METRIC INTELLIGENCE HUB™: Access industry and country-specific benchmarks across 100 key metrics.

City Cube

Use the City Cube to compare 3800+ locations around the world across a variety of metrics, including number of existing shared servies centres with industry function and company revenue breakdowns, talent availability, including ACCA, CPA, CA and MBA acreditations, average salaries, job market metrics based on number of live job ads, cost of living, cost of labour, risk probability index, and much more.

Tax Incentives and Benefits Evaluator

The Tax Incentives & Benefits Evaluator™ helps organisations gain insights essential to understanding country specific incentives available for Foreign Direct Investment (FDI) in export services business. Using this tool, you can compare multiple country benefits and incentives within a single geographical region.

Shared Services Atlas

Use the Shared Services Atlas to locate shared services hotspots around the world by viewing the number of shared services centres (SSCs) and business process outsourcing (BPOs) centres at country, state and city level from our global database of 7886 delivery centres.

SSON Salary Index

If you've ever wondered how much more (or less) your shared services peers are earning across the world or in your own city, you can now find out with our new crowdsourced salary benchmarking tool.