Insights: ASIA PACIFIC

Explore the Shared Services and Outsourcing landscape across the Asia Pacific region with these interactive Visual Analytics Workbooks. Filter by industry, function, process, city and state to find the answers to your APAC SS&O location questions. 

Examining 2018 Trends in ANZ Shared Services Centres
This report analyses the results from ANZ respondents who participated in the 2018 State of Shared Services and Outsourcing Industry survey to examine the latest trends in ANZ Shared Services Centres (SSCs)
Published March 2018
Malaysian Shared Services Landscape 2018: Talent, Technology & Knowledge Work
Blending data from SSON Analytics proprietary database and responses from SSON's Annual State of Shared Services & Outsourcing Industry Survey 2018, this report dives into the 3 key themes in Malaysian SSCs - Talent, Technology and Knowledge Work.
Published January 2018
Benchmarking Analysis of China Shared Services Centres in 2017
This report showcases the latest Chinese shared services landscape, including results from live audience polling conducted with over 150 shared services professionals at SSON's 6th Annual Shared Services & Outsourcing Week China, held in Shanghai in Oct 2017.
Published November 2017
Benchmarking Analysis of Philippines Shared Services Centers in 2017
This report reveals the results from live audience polling conducted with over 200 shared services professionals at SSON's 8th Philippines Shared Services & BPO Week, held in Manila in August 2017.
Published August 2017
Evaluating the Growth of the ASEAN Shared Services Market (2017)
This interactive report presents a comparison between the top shared services centre hotspots in the ASEAN region.
Published July 2017
Analysis of the Philippines Shared Services Landscape 2017 (Captive/Hybrid)
This report on the Philippines shared services landscape analyzes the 201 captive/hybrid shared services centers (SSCs) identified; a 11% increase in the number of SSCs compared to 12 months ago.
Published July 2017
Evaluating Shared Services Locations in Australia & New Zealand (2017)
This interactive report analyses the shared services landscape of Australia & New Zealand (ANZ), including the top cities and states for shared services centres and regional function and industry analysis. Compare ANZ locations with data on salaries, cost of living, overhead operational costs...
Published May 2017
Audience Benchmarking Results from Shared Services & Outsourcing Week Asia 2016
Fresh out of Shared Services & Outsourcing Week Asia 2016, here are the results from the audience polling session. Find out how your Asian shared services centre measures up in terms of attrition rate, invoice cycle time and robotic process automation integration.
Published December 2016