Insights: ASIA PACIFIC

Explore the Shared Services and Outsourcing landscape across the Asia Pacific region with these interactive Visual Analytics Workbooks. Filter by industry, function, process, city and state to find the answers to your APAC SS&O location questions. 

Spotlight on Philippines 2018: Skill Deficits, Global Business Services (GBS) Objectives, and Tips to Drive Performance Improvement
SSON Analytics surveyed Shared Services professionals in the Philippines. The results of this survey were blended with proprietary data to provide insights on current trends.
Published June 2018
Insights from the 6th Malaysian Shared Services & Outsourcing Week 2018
This report analyses the results from the onsite polling conducted with close to 100 shared services professionals during the 6th Malaysian Shared Services & Outsourcing Week, held on 2-3 May 2018 in Kuala Lumpur.
Published May 2018
共享服务在中国 – 概况研究
这份可视化互动报告分析了中国共享服务中心的相关调查数据,为人才管理的挑战以及中国智能自动化领域提供了深入的见解。2018 年 4 月出版
Published April 2018
Examining 2018 Trends in ANZ Shared Services Centres
This report analyses the results from ANZ respondents who participated in the 2018 State of Shared Services and Outsourcing Industry survey to examine the latest trends in ANZ Shared Services Centres (SSCs)
Published March 2018
Malaysian Shared Services Landscape 2018: Talent, Technology & Knowledge Work
Blending data from SSON Analytics proprietary database and responses from SSON's Annual State of Shared Services & Outsourcing Industry Survey 2018, this report dives into the 3 key themes in Malaysian SSCs - Talent, Technology and Knowledge Work.
Published January 2018
Benchmarking Analysis of China Shared Services Centres in 2017
This report showcases the latest Chinese shared services landscape, including results from live audience polling conducted with over 150 shared services professionals at SSON's 6th Annual Shared Services & Outsourcing Week China, held in Shanghai in Oct 2017.
Published November 2017
Benchmarking Analysis of Philippines Shared Services Centers in 2017
This report reveals the results from live audience polling conducted with over 200 shared services professionals at SSON's 8th Philippines Shared Services & BPO Week, held in Manila in August 2017.
Published August 2017
Evaluating the Growth of the ASEAN Shared Services Market (2017)
This interactive report presents a comparison between the top shared services centre hotspots in the ASEAN region.
Published July 2017