Explore the Shared Services and Outsourcing landscape across the Asia Pacific region with these interactive Visual Analytics Workbooks. Filter by industry, function, process, city and state to find the answers to your APAC SS&O location questions. 

Evaluating the Growth of the ASEAN Shared Services Market (2017)
This interactive report presents a comparison between the top shared services centre hotspots in the ASEAN region.
Published July 2017
Analysis of the Philippines Shared Services Landscape 2017 (Captive/Hybrid)
This report on the Philippines shared services landscape analyzes the 201 captive/hybrid shared services centers (SSCs) identified; a 11% increase in the number of SSCs compared to 12 months ago.
Published July 2017
Evaluating Shared Services Locations in Australia & New Zealand (2017)
This interactive report analyses the shared services landscape of Australia & New Zealand (ANZ), including the top cities and states for shared services centres and regional function and industry analysis. Compare ANZ locations with data on salaries, cost of living, overhead operational costs...
Published May 2017
Audience Benchmarking Results from Shared Services & Outsourcing Week Asia 2016
Fresh out of Shared Services & Outsourcing Week Asia 2016, here are the results from the audience polling session. Find out how your Asian shared services centre measures up in terms of attrition rate, invoice cycle time and robotic process automation integration.
Published December 2016
我们第二份针对中国共享服务中心的报告呈现了更深入的业内与过程的全球行业对标分析。您将能了解更多有关处理时间周, 应付账款发票率, 以及中国共享服务中心所服务的市场的详情。 This is a Mandarin Chinese translation of our report "Benchmarking Analysis of Chinese Shared Services". Published July...
Published October 2016
Benchmarking and Talent Analysis of ASEAN Shared Services Centres 2016
Get the complete picture of the ASEAN shared services landscape, including the location of centres across the region, functions serviced, growth of SSCs, and key benchmarking metrics such as AP invoice cycle time, AP invoice processing accuracy, and attrition rates.
Published October 2016
Benchmarking Analysis of Chinese Shared Service Centres 2016
Our second report on Chinese shared services centres presents a more in-depth view of these centres' internal organisation and processes set against the global industry. Find out more about processing time cycles, cost-per-invoice rates and the markets SSCs in China service
Published July 2016
Philippines Market Deep Dive: Captive SSCs and BPOs (2000 – 2015)
Explore the shared services and BPO landscape in the Philippines in this visual analytics workbook. Play with the data to understand the functions, industries, graduate talent availability, geographies and languages serviced, including province and city drilldowns.
Published May 2016