Insights: ASIA PACIFIC

Explore the Shared Services and Outsourcing landscape across the Asia Pacific region with these interactive Visual Analytics Workbooks. Filter by industry, function, process, city and state to find the answers to your APAC SS&O location questions. 

Evolution of Australia & NZ Shared Service Centres (2000-2015)
Although it will come as no surprise that Sydney and Melbourne are ANZ’s top shared services locations (containing 53% of total SSCs in the region), did you know that Brisbane is the new hub for the upcoming function of Data Analytics? Published March 2016
Published March 2016
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Malaysian Market Deep-Dive: Captive & Outsourced Delivery Centres (2000 - 2015)
Explore the growth trends in the Malaysian service delivery market over the past 15 years to understand the current landscape. This deep dive analysis includes function breakdown, customer geographies, salary variations by state and industry, and transactional vs. high value processes. P...
Published February 2016
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Enter the Dragon: The Rise of Chinese Shared Services Centres 2016
From 2013-2015 SSON’s membership in China doubled. Geo-analysis of the China SSC landscape over the last decade suggests this rapid growth is no coincidence. Play with the data to understand the factors that are fueling this growth. 
Published January 2016
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Growth of Shared Services Centres in the ASEAN region 2016
There has been a huge surge of Shared Services Centres (SSCs) operating within the ASEAN region, with a 67% increase in the past 5 years alone. But what’s the story behind this increase? Explore the factors influencing this shifting landscape.
Published January 2016
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