Digitisation accelerates innovation and expansion in European Shared Services

Shared Services and Global Business Services (GBS) in Europe are set to double down on digitisation in 2020 to reach new heights in service delivery. This interactive report will showcase insights from a survey of more than 60 European Shared Services and GBS professionals, from near-term priorities to strategy, data-readiness and measures of excellence on HR, Finance and RPA. Published December 2019.