Shared Services and Global Business Services (GBS) in Europe are set to double down on digitisation in 2020 to reach new heights in service delivery. This interactive report will showcase insights from a survey of more than 60 European Shared Services and GBS professionals, from near-term priorities to strategy, data-readiness and measures of excellence on HR, Finance and RPA. Published December 2019.
SSON Research & Analytics is SSON’s global data analytics center, and your premier resource for all the metrics, benchmarks, trends, and business insights that affect your Shared Services and GBS operations wherever they are based.
SSON Research & Analytics is part of SSON, the largest and most established community of shared services, global business services and outsourcing professionals in the world.
