SSON Research & Analytics has just announced the 2023 list for the Top 20 Most Admired Shared Services Organizations (SSO) and Global Business Services (GBS).
These SSO/GBS are recognized based on results of a benchmarking performance study that covers 2 areas - organization profile and performance benchmarks. This includes their service delivery model, digital ecosystem, center demographics and 63 metrics across these 9 categories: Attrition, Automation, General Finance, HR & Talent, Order to Cash (O2C), Payroll, Procure to Pay (P2P), Record to Report (R2R), and Travel & Expense.
This interactive summary benchmark report provides a preview of the aggregated results of these top 20 SSO/GBS. Download the summary report now.
The full benchmark report is available as part of an SSON Research & Analytics subscription, or purchasable à la carte.
If you have any questions, please email info@sson-analytics.com
