Tesco Business Services: The World's Best GBS Winner

About This Webinar

SSON Research & Analytics launched a new study and award this year to identify and recognize "The World's Best GBS."

The intent was to move from a metrics and performance focus to one based on value-add, vision and leadership.

More specifically, Tesco Business Services wowed the judges by demonstrating innovative solutions to drive organizational growth and impact top line revenue, margins and cash.

The study collected qualitative and quantitative data and covered four key areas:

✅ Service Delivery Model & Strategic Alignment
✅ Model's Evolution in Maturity & Scope
✅ Adoption and Impact of Automation
✅ Retention and Skilling of Talent

Meet Sumit Mitra, CEO of the award-winning Tesco Business Services, in this webinar and learn about the differentiated approach to next-gen business services.

Award judges Tom Bangemann, Robert Weltevreden, and Natarajan Gopalan will join the discussion to dig into some of the impressive capabilities Tesco Business Services has developed, and to share top-performer traits from the survey.