Agentic AI in GBS: From Promise to Performance

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Discover how autonomous AI agents are reshaping execution, value, and outcomes Agentic AI is poised to redefine how Global Business Services (GBS) deliver value, but where are organizations really on the adoption curve, and which functions will reap the biggest wins?

To watch the webinar on-demand: Agentic AI in GBS: From Promise to Performance

SSON Research & Analytics is SSON’s global data analytics center, and your premier resource for all the metrics, benchmarks, trends, and business insights that affect your Shared Services and GBS operations wherever they are based.

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