Insights: AMERICAS
Explore the SSO landscape of the Americas with interactive Visual Analytics Workbooks. Filter many facets to find the answers to your Americas SS&O location questions.
Shared Services in U.S. Higher Education & Government: Analysis of the 2017 Landscape
A report put together by blending all recent data (within the last 12 months) to give a combined perspectives of 56 Higher Education and Government shared services organisations in the United States.
Published September 2017
Published September 2017
U.S. West Coast Shared Services Landscape 2017 (Captive/Hybrid Excluding BPOs)
This interactive report maps out the 479 Captive/Hybrid SSCs across the U.S. West Coast. Play with the data to answer core questions such as where the SSCs hotspots are in the West Coast, what functions are most popular and what are the emerging functions or where in the West Coast is there most...
Published July 2017
Published July 2017
Evaluating Shared Services Centre Locations in Latin America (2017)
This interactive report maps out the 479 Captive/Hybrid SSCs across the U.S. West Coast. Play with the data to answer core questions such as where the SSCs hotspots are in the West Coast, what functions are most popular and what are the emerging functions or where in the West Coast is there most...
Published June 2017
Published June 2017
Evaluating Shared Services Locations in Canada (2017)
The shared services industry in Canada has been gaining momentum over the past few years – check out what the landscape looks like today, including the top Canadian locations and industries for shared services centres (SSCs). Compare how the top SSC cities compare in terms of risk...
Published May 2017
Published May 2017
Benchmarking Analysis of U.S. Shared Service Centers 2017
This report covers the results from audience polling sessions conducted during the 21st Annual North American Shared Services & Outsourcing Week in Orlando in March 2017. Find out what your peers in the North American shared services industry said about their shared services organisation.
Published April 2017
Published April 2017
Evaluating U.S. Natural Disaster Risk: Probability, Resilience & Recovery Time 2017
What potential threats might your North American shared services center be facing? This report covers the history and recurrence probability of natural disasters as well as average period of economic recovery across the 50 states.
Published March 2017
Published March 2017
Benchmarking Analysis of Shared Service Centres in the U.S. Public Sector 2016
Interested in finding out what the audience members of SSON's Shared Services & Process Improvement for Higher Education & Government 2016 said about their shared services centres? Find out in this benchmarking analysis which covers attrition rate, professional development of talent, average...
Published December 2016
Published December 2016
Natural Disaster Risk Analysis of U.S. Shared Services Hotspots 2016
Shared services location strategy comes fraught with many natural disaster risks to consider. This interactive report provides a timely comparative analysis of natural risk factors (windstorms, floods and earthquakes) across U.S. shared services hotspots.
Published October 2016
Published October 2016
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