Insights: ASIA PACIFIC
Explore the Shared Services and Outsourcing landscape across the Asia Pacific region with these interactive Visual Analytics Workbooks. Filter many facets to find the answers to your APAC SS&O location questions.
中国共享服务中心业务对标报告
我们第二份针对中国共享服务中心的报告呈现了更深入的业内与过程的全球行业对标分析。您将能了解更多有关处理时间周， 应付账款发票率， 以及中国共享服务中心所服务的市场的详情。 This is a Mandarin Chinese translation of our report "Benchmarking Analysis of Chinese Shared Services". Published July...
Published October 2016
Published October 2016
Benchmarking and Talent Analysis of ASEAN Shared Services Centres 2016
Get the complete picture of the ASEAN shared services landscape, including the location of centres across the region, functions serviced, growth of SSCs, and key benchmarking metrics such as AP invoice cycle time, AP invoice processing accuracy, and attrition rates.
Published October 2016
Published October 2016
Benchmarking Analysis of Chinese Shared Service Centres 2016
Our second report on Chinese shared services centres presents a more in-depth view of these centres' internal organisation and processes set against the global industry. Find out more about processing time cycles, cost-per-invoice rates and the markets SSCs in China service
Published July 2016
Published July 2016
Philippines Market Deep Dive: Captive SSCs and BPOs (2000 – 2015)
Explore the shared services and BPO landscape in the Philippines in this visual analytics workbook. Play with the data to understand the functions, industries, graduate talent availability, geographies and languages serviced, including province and city drilldowns.
Published May 2016
Published May 2016
Evolution of Australia & NZ Shared Service Centres (2000-2015)
Although it will come as no surprise that Sydney and Melbourne are ANZ’s top shared services locations (containing 53% of total SSCs in the region), did you know that Brisbane is the new hub for the upcoming function of Data Analytics? Published March 2016
Published March 2016
Published March 2016
Malaysian Market Deep-Dive: Captive & Outsourced Delivery Centres (2000 - 2015)
Explore the growth trends in the Malaysian service delivery market over the past 15 years to understand the current landscape. This deep dive analysis includes function breakdown, customer geographies, salary variations by state and industry, and transactional vs. high value processes. P...
Published February 2016
Published February 2016
Enter the Dragon: The Rise of Chinese Shared Services Centres 2016
From 2013-2015 SSON’s membership in China doubled. Geo-analysis of the China SSC landscape over the last decade suggests this rapid growth is no coincidence. Play with the data to understand the factors that are fueling this growth.
Published January 2016
Published January 2016
Growth of Shared Services Centres in the ASEAN region 2016
There has been a huge surge of Shared Services Centres (SSCs) operating within the ASEAN region, with a 67% increase in the past 5 years alone. But what’s the story behind this increase? Explore the factors influencing this shifting landscape.
Published January 2016
Published January 2016
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