Insights: EMEA
Explore the Shared Services and Outsourcing landscape across EMEA with these interactive Visual Analytics Workbooks. Filter many facets to find the answers to your EMEA SS&O location questions.
The European GBS Evolution: A Data-Driven Assessment of Value, Services, Capability & Experience for 2026
The 2026 European Visual Analytics Workbook from SSON Research & Analytics examines the forces reshaping the European service delivery landscape,
Published January 2026
Published January 2026
SSO Week Europe 2025 – Live Poll of Metrics in P2P, O2C, R2R, and HR
This visual analytics workbook presents key insights from onsite polling conducted at SSOWeek Europe (Lisbon, May 2025), where shared services and GBS leaders..
Published July 2025
Published July 2025
Reframing GBS Value: A European Outlook for the DACH GBS Leadership Community
Built for the DACH GBS community, this workbook distills top insights from SSON Research & Analytics’ European data. From intelligent automation and skills tran
Published June 2025
Published June 2025
SSON Research & Analytics is the leading global data and research platform for the Shared Services and GBS industry. Built on insights from the world's largest and most established community of business services professionals, we deliver the metrics, benchmarks, insights, and advisory that drive performance worldwide.