20 Strategic Game Changers in the Shared Services & Outsourcing Industry [VIDEO]

Posted by daylin.limonte@iqpc.com.sg on April 20, 2016
This 2015 SSON video explores the biggest game changers in the shared services and outsourcing industry over the past decade.
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Data talent jobs IA benchmarking shared services metrics intelligent automation Europe outsourcing shared services centres"Despite having the highest risk of windstorm and flood as well as a high earthquake threat, Manila has the largest SSC concentration in APAC"
Data from 'Evaluating Risk in Asia Pacific Shared Services Hotspots' - Analytics Workbook - SSON Analytics
"We have found the Enterprise Dashboard and the SSC Metric Checker particularly insightful, as both are developed on factual analysis based on quantitative measures such as cost, cycle time, FTE effort, use of shared services, and application complexity."
Paul Bartley - Director, Global Shared Services - BD
"By utilizing SSON Analytics’ data tools/analytics reports BD has been able to benchmark and assess how the company is positioned against world-class performers. Knowing that what we are reading has been provided by practitioners makes it a very trustworthy source of information."
Paul Bartley - Director, Global Shared Services - BD
"SSON Analytics have been a really useful resource in providing Market Intelligence and insight into the shared services industry, giving me new perspectives into the strategic positioning within cities, countries and beyond. I am also encouraged to see incremental improvement to its offerings over time, and the engagements with the analysts and management have been more than pleasant! Excellent overall!"
SSON Analytics subscriber - Research Manager - leading chemical company
"As we measure our operations, we are tapping into the comprehensive metrics in SSONA’s City Cube to benchmark what our peers in the same region and industry are able to achieve. This helps us to identify opportunities to drive continuous improvements."
Thomas Hung - Vice President, Group Finance Shared Services - Shangri-La Group
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