Analytics Workbooks

Audience Benchmarking Results from Shared Services & Outsourcing Week Asia 2016
Fresh out of Shared Services & Outsourcing Week Asia 2016, here are the results from the audience polling session. Find out how your Asian shared services centre measures up in terms of attrition rate, invoice cycle time and robotic process automation integration.
Published December 2016
Global Shared Services Job Market 2017
How is the global shared services job market changing every month? This report provides real-time insights – view a heatmap of the world's most active job markets and discover the top companies that are hiring this week. Browse through a list of job ads around the world as well.
Published December 2016
MENA Shared Services Landscape 2016 (Captive/Hybrid Excluding BPOs)
This report provides an overview of shared services within the Middle East and North Africa (MENA) region, diving into data on the distribution, functions and attrition rates of centres located there. This report also features the polling results from Shared Services & Outsourcing Week Middle East 2
Published November 2016
U.S. Shared Services Job Market 2017
This report provides real-time insights into the US shared services job market. View a heatmap of the region's most active job markets and discover the top companies that are hiring this month.
Published November 2016
U.S. Shared Services Landscape 2017: The War for Talent
This report provides a city-by-city analysis of the US shared services landscape, focusing on talent availability, salary trends and job market whilst utilising real-time data. In addition, get a breakdown of the top SSC cities.
Published November 2016
APAC Shared Services Job Market 2017
This report provides real-time insights into the APAC shared services job market. View a heatmap of the region's most active job markets and discover the top companies that are hiring this month.
Published November 2016
中国共享服务中心业务对标报告
我们第二份针对中国共享服务中心的报告呈现了更深入的业内与过程的全球行业对标分析。您将能了解更多有关处理时间周, 应付账款发票率, 以及中国共享服务中心所服务的市场的详情。 This is a Mandarin Chinese translation of our report "Benchmarking Analysis of Chinese Shared Services". Published July...
Published October 2016
Natural Disaster Risk Analysis of U.S. Shared Services Hotspots 2016
Shared services location strategy comes fraught with many natural disaster risks to consider. This interactive report provides a timely comparative analysis of natural risk factors (windstorms, floods and earthquakes) across U.S. shared services hotspots.
Published October 2016