SSON Analytics Blog
In SSON Analytics’ “The Future of GBS is Digital” Analytics Workbook, 140 organizations were surveyed to understand the future priorities of Global Business Services (GBS) as they continue to evolve to being much more than just drivers of standardization and cost gains.
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Leveraging a Center of Excellence (COE) for automation can help companies overcome the operational painpoints encountered when implementing and scaling IA.
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