Blog Archive

April 2021

• The Increasing Importance of IA & Automation
• IA in 2021 & Beyond: 10 Key Factors
• How will shared services ‘stay ahead’ in the face of this year’s [still] challenging environment?

February 2021

• All Eyes on China
• Is FOW Just BPR, Again?
• Is Process Ownership the Most Critical Enabler of Global Business Services (GBS) Success?

September 2020

• SSON Analytics Releases Top 20 Most Admired SSOs 2020 Benchmarks

June 2020

• Create Your Own Personalised Shared Services Benchmark Report

February 2020

• Should You Consider Healthcare Risks When Choosing A Shared Service Location?
• Why Financial Benchmarking Really Matters

November 2019

• Intelligent automation - a game-changer for outsourcing in Industry 4.0

October 2019

• Optimising Data Analytics to Provide Increasing Value-added Services

September 2019

• SSON Analytics Releases Most Admired SSO 2019 Benchmarks

July 2019

• How Philippine Delivery Centers are Deploying Success Levers in the Year Ahead
• ESTABLISHING A CENTER OF EXCELLENCE (COE) IN AUTOMATION – 4 Critical Ingredients

May 2019

• Dummy Blog
• Dummy Blog
• Data readiness – a precursor to realising the true potential of automation
• 3 Trends Confirmed at SSON’s European Flagship Event

April 2019

• Top 3 Trends in European Shared Services in 2019: How are scope, outsourcing and automation strategies adapting – and why?

March 2019

• Shared Services Magic Combination: Innovative Leadership + Healthy Ecosystem

February 2019

• THE TOP CHALLENGES FACING SSCS AND HOW TO LEVERAGE DATA TO OVERCOME THEM

December 2018

• Shared Services in 2019: New Hires’ Skills Aligned to New Technologies & Outsourcing Given a Boost

November 2018

• The Top 20 Most Admired Shared Services Organisations in 2018