SSON Analytics Blog

Optimising Data Analytics to Provide Increasing Value-added Services
- Posted by Daylin Limonte on January 14, 2018

Analytics in Shared Services - Manulife's journey video.

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[VIDEO] Shared Services & Outsourcing Insights - Learn More!
- Posted by Kate Chan on May 17, 2017

The City Cube, Metric Benchmarker, Shared Services & BPO Atlas and a gazillion different reports – how can they help you? Cut through the clutter and find out more!

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The Village of 100 Shared Services Centres
- Posted by Kate Chan on April 7, 2017

As of January 2017, SSON Analytics had identified 5812 Shared Services Centres (captive/hybrid) around the world. But what if the world was a village with only 100 shared services centres? What would that look like?

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20 Strategic Game Changers in the Shared Services & Outsourcing Industry [VIDEO]
- Posted by Daylin Limonte on April 20, 2016

From mainstream acceptance of BPO, to the explosion of global sourcing and offshoring; from shared services moving up the value chain, to the emergence of GBS, Global Process Ownership, Robotics Process Automation, data analytics, and more...

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22 World Events that Shaped the Shared Services and Outsourcing Industry [VIDEO]
- Posted by Daylin Limonte on April 18, 2016

From the fall of the Berlin wall and 9/11 to the rise of the internet and social media, adoption of the Euro, the SARS outbreak and the Global Financial Crisis, we take a look at the biggest events to impact the global SS&O industry.

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The Shared Services & Outsourcing Revolution [VIDEO]
- Posted by Daylin Limonte on April 18, 2016

Think shared services and outsourcing is all about invoicing and cutting costs? Think again...

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