SSON Research & Analytics Blogs
Resource Center Archive
September 2024
- Summary Report: Top 20 Most Admired SSO/GBS 2024 Benchmarking Analysis
- SSON Research & Analytics Unveils 2024 Top 20 Most Admired Shared Services Organizations & Global Business Services
August 2024
- How GenAI Can Augment the Conventional Shared Service Model
- Mastering Metrics: 5 Essentials for Excellence
June 2024
- Six Reasons Why New Global Capability Centers Struggle to Establish Themselves
- Global Business Services – Key Trends
- Standardization vs Unique Customer Centric Customization?
- Navigating GBS Disruption: Key Insights
May 2024
- Driving Improvements in Record-to-Report via Statutory Reporting
- Unveiling Excellence: The Evolution of Global Business Services
March 2024
- Invoice-to-Cash: Navigating the Crossroads
- Accounts Payable in a Transformed & Digitized World
- The Hidden Costs of Intercompany Inefficiency
February 2024
December 2023
September 2023
- Summary Report: Top 20 Most Admired SSO/GBS 2023 Benchmarking Analysis
- SSON Research & Analytics Announces Winners of 2023 Top 20 Most Admired SSOs & GBS
July 2023
- The World's Best GBS 2023: What Differentiates Top-Ranked?
- Global Business Services Future Location Trends
May 2023
February 2023
- Are you prioritizing Process Automation and Data Digitization?
- What About “Location”? The Next Big GBS Shuffle
- Servicing your Humans: Your #1 Priority
- Learning from the best: SSON's Top 20 Most Admired SSO/GBS Listing
September 2022
August 2022
March 2022
January 2022
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automation data shared services Top20 intelligent automation benchmarking Data metrics GBS IA talent AnalyticsSSON Research & Analytics is SSON’s global data analytics center, and your premier resource for all the metrics, benchmarks, trends, and business insights that affect your Shared Services and GBS operations wherever they are based.
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