SSON Analytics Blog

How will shared services ‘stay ahead’ in the face of this year’s [still] challenging environment?
- Posted by Barbara Hodge on April 8, 2021

Economies are cautiously optimistic and shared services/GBS even highly productive according to SSON’s latest survey.

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Intelligent automation - a game-changer for outsourcing in Industry 4.0
- Posted by Esther Lam on November 21, 2019

Outsourcing is confronting headwinds in the age of digital innovation. Are its days numbered? Find out how outsourcing can chart a new course, as we discuss the latest insights from BPO customers in this blog.

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Higher Education Institutions must look beyond implementation challenges of Shared Services
- Posted by Alyssa Tan on September 21, 2018

While Shared Services implementation risk is real, benefits are also substantial.

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What’s driving successful Business Transformation in the Nordics right now?
- Posted by Emma Beaumont on September 19, 2018

And for that matter, why are they just so darn good at most things?

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Is "gender" impacting shared services careers?
- Posted by Daylin Limonte on July 18, 2018

The issue of gender within enterprise has been bubbling along beneath the surface for decades, and yet there is little transparency on what this actually translates to.

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Is a profitable business necessarily a prosperous one?
- Posted by Alyssa Tan on July 3, 2018

Is your business mistakenly conflating profit and cash flow?

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Agile-lite in HR
- Posted by Syazana Lim on June 25, 2018

With the rapid technological advancements (Intelligent Automation, Artificial Intelligence, Big Data, Cloud, IoT, Augmented/Virtual Reality etc), there is no doubt that we are living in a world that is continuously being digitally disrupted.

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Is it really worth shifting work offshore? Get the real decision drivers from City Cube
- Posted by Barbara Hodge on June 18, 2018

See why human cost drivers are not quite yet out of fashion

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