SSON Analytics Blog
Outsourcing is confronting headwinds in the age of digital innovation. Are its days numbered? Find out how outsourcing can chart a new course, as we discuss the latest insights from BPO customers in this blog.Read more
While Shared Services implementation risk is real, benefits are also substantial.Read more
And for that matter, why are they just so darn good at most things?Read more
Is your business mistakenly conflating profit and cash flow?Read more
See why human cost drivers are not quite yet out of fashionRead more
What can cities to do attract more investment? And what should you be looking for as you search for your next location? It's not always 'size' that deliversRead more
- All Eyes on China
- Is FOW Just BPR, Again?
- Is Process Ownership the Most Critical Enabler of Global Business Services (GBS) Success?
- Should You Consider Healthcare Risks When Choosing A Shared Service Location?
- Why Financial Benchmarking Really Matters
- How Philippine Delivery Centers are Deploying Success Levers in the Year Ahead
- ESTABLISHING A CENTER OF EXCELLENCE (COE) IN AUTOMATION – 4 Critical Ingredients
- Dummy Blog
- Dummy Blog
- Data readiness – a precursor to realising the true potential of automation
- 3 Trends Confirmed at SSON’s European Flagship Event
- Top 3 Trends in European Shared Services in 2019: How are scope, outsourcing and automation strategies adapting – and why?