Resource Center
Optimising Data Analytics to Provide Increasing Value-added Services
Analytics in Shared Services - Manulife's journey video.
Intelligent Automation: The real picture on the ground
Over the past few years, we have seen increasing discussion around Intelligent Automation (IA) and Robotic Process Automation (RPA), but what’s the real picture on the ground?
[VIDEO] Shared Services & Outsourcing Insights - Learn More!
The City Cube, Metric Benchmarker, Shared Services & BPO Atlas and a gazillion different reports – how can they help you? Cut through the clutter and find out more!
SSON Analytics 2016 Year in Review
What a year it's been for SSON Analytics, after launching our service in early 2016! Let's have a look back on what the year brought us with this infographic.
The top 20 most admired shared services organisations worldwide of 2017
SSON Research & Analytics is launching a benchmarking study with 20 of the world's most established and innovative shared services organisations
Based on our report 'Benchmarking and Talent Analysis of ASEAN Shared Services Centres', this infographic focuses on the top 2 SSC locations in the region – Malaysia and the Philippines.
In 2015 Dart Institute and SSON conducted their annual survey on global shared services with 500 industry professionals. One of the key topics was automation - this infographic touches on some interesting findings.
Wondering how the shared services industry differs country to country within the UK & Ireland region? Before delving into our report for the full details, you may find the overview within this infographic helpful.
Boasting a relatively recent growth surge, LATAM's shared services landscape holds many attractions for companies looking to establish their centres there. How are the different countries' markets doing? View this infographic to find out.
SSON Analytics presents a unique report on robotic process automation (RPA) within shared services centres. View the infographic for a quick summary of the data and key points within our report.
What does our Visual Analytics Workbook on the Philippines SSC & BPO landscape have in store for you? Take a snapshot view with this infographic.
SSON Research & Analytics is the leading global data and research platform for the Shared Services and GBS industry. Built on insights from the world's largest and most established community of business services professionals, we deliver the metrics, benchmarks, insights, and advisory that drive performance worldwide.