Resource Center
Should more shared services organisations (SSOs) adopt the global business services(GBS) model?
Despite global business services being the Holy Grail of service delivery, providing a maturity and sophistication of shared services that most can only aspire to, why is it that this model is still underutilised, according to SSON Analytics' data?
Predicting Hurricane Harvey: What the data tells us about Houston’s risk probability (and resilience to natural disaster)
Seeing the devastation left behind in Houston by the hurricane Harvey, we wonder why this happened or whether it could have been avoided. Let's dig into Houston's risk probability and resilience to natural disaster data to find some answers.
Will Brexit impact the UK’s shared services industry?
There is a lot of uncertainty in the market at the moment with regards to the fallout from the UK’s decision to leave the European Union. But what does the data tell us about how Brexit will affect the UK's shared services market?
Limits of mankind: 26 years on and we’re now running 0.28 seconds faster…
Should we be spending our time going to great lengths to make incremental improvements... when the bots can do it so much better?
[VIDEO] Shared Services & Outsourcing Insights - Learn More!
The City Cube, Metric Benchmarker, Shared Services & BPO Atlas and a gazillion different reports – how can they help you? Cut through the clutter and find out more!
The Village of 100 Shared Services Centres
As of January 2017, SSON Analytics had identified 5812 Shared Services Centres (captive/hybrid) around the world. But what if the world was a village with only 100 shared services centres? What would that look like?
Delve into the Intelligent Automation Universe
Explore all latest RPA, Cognitive and AI vendor and customer activity around the world with the Intelligent Automation Universe - a new interactive data tool
Global Shared Services Job Market Trends: Who is Hiring and Where?
We look back at global shared services job market data from the last months of 2016 in this blog post to highlight the hiring trends and hotspots from this period.
SSON Analytics 2016 Year in Review
What a year it's been for SSON Analytics, after launching our service in early 2016! Let's have a look back on what the year brought us with this infographic.
Evaluating Risk in Asia Pacific Shared Services Hotspots
What can you expect to discover about APAC shared services locations in our risks report? This post touches on the key findings.
The top 20 most admired shared services organisations worldwide of 2017
SSON Analytics is launching a benchmarking study with 20 of the world's most established and innovative shared services organisations – find out who they are in this post.
Where Are Most Shared Services Jobs Being Advertised in Europe?
An introduction to SSON Analytics' European Shared Services Job Market report. What are some findings?
SSON Research & Analytics is SSON’s global data analytics center, and your premier resource for all the metrics, benchmarks, trends, and business insights that affect your Shared Services and GBS operations wherever they are based.
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