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Create Your Own Personalised Shared Services Benchmark Report
Are you interested in creating personalised benchmarking reports and charts to be used in your next presentation or meeting? Is your SSC performance on par with the top quartile, at the median or lagging behind with the bottom quartile?
Should You Consider Healthcare Risks When Choosing A Shared Service Location?
Historically, cost effectiveness has typically been the primary measure of value in location decisions, but in light of recent events there's new dimensions to consider.
Why Financial Benchmarking Really Matters
Financial benchmarking is a critically useful tool for ensuring your business is performing as it should. Read on to explore why.
SSON Research & Analytics Releases Most Admired SSO 2019 Benchmarks
SSON Research & Analytics releases its latest global benchmarking study with the Most Admired Shared Services Organisations for 2019
How Philippine Delivery Centers are Deploying Success Levers in the Year Ahead
Two levers define value-add for Philippine shared services in the coming years: Global Business Services and Talent.
The Top Challenges Facings SSCs And How To Leverage Data To Overcomes Them
Talent – i.e., your people – represent the single most critical differentiator for Shared Services success and performance
Shared Services in 2019: New Hires’ Skills Aligned to New Technologies & Outsourcing Given a Boost
Automation is once again driving a revolution in the workplace. Those that are fastest to adapt will take the lead in performance – and success
The Top 20 Most Admired Shared Services Organisations in 2018
SSON Research & Analytics has released their latest global benchmarking study with the Top 20 Most Admired Shared Services Organisations of 2018.
What does good really look like? Benchmark your SSO against 2 different benchmarking datasets
How do you benchmark your Shared Services Organisation (SSO)? What data is available?
Optimising Data Analytics to Provide Increasing Value-added Services
Analytics in Shared Services - Manulife's journey video.
Intelligent Automation: The real picture on the ground
Over the past few years, we have seen increasing discussion around Intelligent Automation (IA) and Robotic Process Automation (RPA), but what’s the real picture on the ground?
[VIDEO] Shared Services & Outsourcing Insights - Learn More!
The City Cube, Metric Benchmarker, Shared Services & BPO Atlas and a gazillion different reports – how can they help you? Cut through the clutter and find out more!
SSON Research & Analytics is SSON’s global data analytics center, and your premier resource for all the metrics, benchmarks, trends, and business insights that affect your Shared Services and GBS operations wherever they are based.
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SSON Research & Analytics is part of SSON, the largest and most established community of shared services, global business services and outsourcing professionals in the world.