Resource Center
How Philippine Delivery Centers are Deploying Success Levers in the Year Ahead
Two levers define value-add for Philippine shared services in the coming years: Global Business Services and Talent.
Data readiness – a precursor to realising the true potential of automation
Find out more about data-readiness and how you can become data-ready.
3 Trends Confirmed at SSON’s European Flagship Event
Real-time feedback from leading European practitioners at SSON's flagship event
Top 3 Trends in European Shared Services in 2019: How are scope, outsourcing and automation strategies adapting – and why?
The top European SSO trends this year. How are European SSOs adapting to new opportunities in service delivery?
Shared Services Magic Combination: Innovative Leadership + Healthy Ecosystem
Lots of opportunity, but incomplete ecosystem and lack of data readiness is limiting Malaysian centers' impact.
THE TOP CHALLENGES FACING SSCS AND HOW TO LEVERAGE DATA TO OVERCOME THEM
Talent – i.e., your people – represent the single most critical differentiator for Shared Services success and performance
Shared Services in 2019: New Hires’ Skills Aligned to New Technologies & Outsourcing Given a Boost
Automation is once again driving a revolution in the workplace. Those that are fastest to adapt will take the lead in performance – and success
The Top 20 Most Admired Shared Services Organisations in 2018
SSON Analytics has released their latest global benchmarking study with the Top 20 Most Admired Shared Services Organisations of 2018.
ANZ Shared Services Market: An Appetite for Performance Enhancing Solutions
SSON Analytics has just released its latest Visual Analytics Workbook on the ANZ market, highlighting the advanced state of the ‘services industry’ in providing business support, and its appetite for performance-enhancing tools and competencies.
Higher Education Institutions must look beyond implementation challenges of Shared Services
While Shared Services implementation risk is real, benefits are also substantial.
SSON Research & Analytics is SSON’s global data analytics center, and your premier resource for all the metrics, benchmarks, trends, and business insights that affect your Shared Services and GBS operations wherever they are based.
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