Resource Center

It’s the time of year again where we analyze SSON’s cross-channel data and showcase the results from the 20 top admired SSO/GBS benchmarking study 2021.

SSON Research & Analytics, the global analytics center has today released its annual benchmarking study with the world’s Top 20 Most Admired SSO/GBS for 2021.

Reasons why you it's so important for you to be benchmarking your organization

What I mean with this is that digitization in an enterprise may well, first and foremost, be about developing the right habits across your employees. Many of us have had access to employee portals for years. But how effectively has this resource been tapped?

Three of four shared services are leaning towards a hybrid solution of combining office with virtual operations as the way forward, while close to 20% plan to stay completely virtual if possible. With hybrid and remote work here to stay, what are the top 10 cities for remote working?

Shared Services and GBS have proved time and again their strength and resiliency

Economies are cautiously optimistic and shared services/GBS even highly productive according to SSON’s latest survey.

With the Chinese Year of the Ox upon us, it’s a moment for reflection and hope, as we witness China’s resiliency.

The latest SSONR&A blog item explores if the current nature of work should be rethought, redesigned, or even reengineered.

The latest SSONA blog post explores if process ownership is the most critical enabler of GBS Success.

SSON Research & Analytics releases its latest global benchmarking study with the Top 20 Most Admired Shared Services Organisations for 2020