Resource Center

Nordics Centers Migrating South
While the number of centers across the Nordic region is still increasing year-on-year, there is also a growing trend of Shared Services Centres migrating away from the region and into Central and Eastern Europe.
Malaysia: Its Strength is Language
Malaysia is one of the ASEAN region's top shared services locations - read more on what makes it such a popular regional hub.
Benchmark your shared services salary
How does your shared services salary compare to other professionals in similar positions? Find out with the SSON Salary Index.
Shared services locations vs. costs: Comparison of four key countries
The decision of where to locate your shared services centre has far reaching consequences for your operational costs. This study gives an overview of cost differences between SSCs in the US, India, Poland and Bulgaria.
Latin America-focused SSCs Overtaking Multi-Geos
The shared services industry in Latin America has experienced a huge growth surge led predominantly by emerging markets Mexico, Costa Rica and Colombia. But what are the internal factors at play that are driving this growth?
Infographic: Automation within Shared Services
In 2015 Dart Institute and SSON conducted their annual survey on global shared services with 500 industry professionals. One of the key topics was automation - this infographic touches on some interesting findings.
Shared Services in China: No Sleeping Dragon
Shanghai is still the top location in China for establishing shared services centres but what other cities having a growing presence of such SSCs? Find out about the Chinese shared services market in this blog post.
Shared Services in ASEAN: Taxes and Talent Present Opportunity
SSON Analytics recently published a new visual data report on the ASEAN region to compare shared services centres (SSC) concentration across the region, identify its relative strengths and weaknesses and assess its talent pools.
Iberia – Europe's Widening Nearshore Options
Iberia has long been an attractive location for shared services supporting European and African organizations from nearshore. Since 2000, delivery centers across the region have grown by more than 100%.
Infographic - What the UK & Ireland shared services industry looks like
Wondering how the shared services industry differs country to country within the UK & Ireland region? Before delving into our report for the full details, you may find the overview within this infographic helpful.
The Philippines’ Shared Services Growth Led by Captive SSCs
How are business process outsourcers faring against shared services centres within Philippines? Dart's latest Philippines deep dive research report investigates the growth of these organisations.
Infographic - The Latin American Shared Services Landscape
Boasting a relatively recent growth surge, LATAM's shared services landscape holds many attractions for companies looking to establish their centres there. How are the different countries' markets doing? View this infographic to find out.