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"We have found the Enterprise Dashboard and the SSC Metric Checker particularly insightful, as both are developed on factual analysis based on quantitative measures such as cost, cycle time, FTE effort, use of shared services, and application complexity."

Paul Bartley - Director, Global Shared Services - BD

"Despite having the highest risk of windstorm and flood as well as a high earthquake threat, Manila has the largest SSC concentration in APAC"

Data from 'Evaluating Risk in Asia Pacific Shared Services Hotspots' - Analytics Workbook - SSON Analytics

"By utilizing SSON Analytics’ data tools/analytics reports BD has been able to benchmark and assess how the company is positioned against world-class performers. Knowing that what we are reading has been provided by practitioners makes it a very trustworthy source of information."

Paul Bartley - Director, Global Shared Services - BD

"SSON Analytics have been a really useful resource in providing Market Intelligence and insight into the shared services industry, giving me new perspectives into the strategic positioning within cities, countries and beyond. I am also encouraged to see incremental improvement to its offerings over time, and the engagements with the analysts and management have been more than pleasant! Excellent overall!"

SSON Analytics subscriber - Research Manager - leading chemical company

About Us

SSON Analytics provides digestible data insights into the global shared services and outsourcing industry.

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Latest Data

1 - Digital Innovation & Business Transformation in the Nordic Region 2018

2 - Analysing Finance Shared Services Centres in ANZ 2018: Maturity, Automation, Strategies

3 - Germany vs Europe: Key Measures of Success, GBS Strategies, Digital Disruption

4 - Shared Services in Asia 2018: Next-Generation Workforce, Digital Disruption, Higher-value Tasks, Customer Experience & Operational Metrics

5 - 中国共享服务趋势2018: 人才供应，用户体验战略，性能指标

Most Read Data

1 - Robotic Process Automation in Shared Services: Hype vs. Reality

2 - Evolution of Global Business Services to 2017: The Story so Far

3 - Evolution of Latin America Shared Services Centers (Captive/Hybrid excluding BPO) 2016

4 - SSON's Annual State of the Shared Services & Outsourcing Industry Survey Results 2017

5 - European Shared Services Job Market 2017

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