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"SSON Analytics have been a really useful resource in providing Market Intelligence and insight into the shared services industry, giving me new perspectives into the strategic positioning within cities, countries and beyond. I am also encouraged to see incremental improvement to its offerings over time, and the engagements with the analysts and management have been more than pleasant! Excellent overall!"

SSON Analytics subscriber - Research Manager - leading chemical company

"We have found the Enterprise Dashboard and the SSC Metric Checker particularly insightful, as both are developed on factual analysis based on quantitative measures such as cost, cycle time, FTE effort, use of shared services, and application complexity."

Paul Bartley - Director, Global Shared Services - BD

"By utilizing SSON Analytics’ data tools/analytics reports BD has been able to benchmark and assess how the company is positioned against world-class performers. Knowing that what we are reading has been provided by practitioners makes it a very trustworthy source of information."

Paul Bartley - Director, Global Shared Services - BD

"Despite having the highest risk of windstorm and flood as well as a high earthquake threat, Manila has the largest SSC concentration in APAC"

Data from 'Evaluating Risk in Asia Pacific Shared Services Hotspots' - Analytics Workbook - SSON Analytics

About Us

SSON Analytics provides digestible data insights into the global shared services and outsourcing industry.

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Latest Data

1 - Spotlight on Philippines 2018: Skill Deficits, Global Business Services (GBS) Objectives, and Tips to Drive Performance Improvement

2 - Insights from the 6th Malaysian Shared Services & Outsourcing Week 2018

3 - Spotlight on Millennial Talent and Digital Transformation in Canadian Shared Services Centers 2018

4 - U.S. Shared Service Job Market 2018

5 - European Shared Service Job Market 2018

Most Read Data

1 - Robotic Process Automation in Shared Services: Hype vs. Reality

2 - Evolution of Global Business Services to 2017: The Story so Far

3 - Evolution of Latin America Shared Services Centers (Captive/Hybrid excluding BPO)

4 - SSON's Annual State of the Shared Services & Outsourcing Industry Survey Results 2017

5 - European Shared Services Job Market 2017 (Updated Monthly)

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