SSON Analytics Blog

Automation Offers the Philippines’ Shared Services Industry the Tools to Staying Ahead of its Competition
- Posted by Daylin Limonte on September 28, 2017

With the current wave of automation, locations like the Philippines are having to take a long critical look at their value proposition to ensure survival in the modern marketplace.

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Intelligent Automation is Advancing Organizational Performance
- Posted by Daylin Limonte on September 22, 2017

Apart from improving overall decision-making speed and supporting smarter decision-making, the capabilities underpinning IA also accelerate solutions by complementing human performance

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Should more shared services organisations (SSOs) adopt the global business services(GBS) model?
- Posted by Daylin Limonte on September 14, 2017

Despite global business services being the Holy Grail of service delivery, providing a maturity and sophistication of shared services that most can only aspire to, why is it that this model is still underutilised, according to SSON Analytics' data?

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Predicting Hurricane Harvey: What the data tells us about Houston’s risk probability (and resilience to natural disaster)
- Posted by Daylin Limonte on September 6, 2017

Seeing the devastation left behind in Houston by the hurricane Harvey, we wonder why this happened or whether it could have been avoided. Let's dig into Houston's risk probability and resilience to natural disaster data to find some answers.

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Will Brexit impact the UK’s shared services industry?
- Posted by Sian Jenkins on August 28, 2017

There is a lot of uncertainty in the market at the moment with regards to the fallout from the UK’s decision to leave the European Union. But what does the data tell us about how Brexit will affect the UK's shared services market?

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Limits of mankind: 26 years on and we’re now running 0.28 seconds faster…
- Posted by Sian Jenkins on August 25, 2017

Should we be spending our time going to great lengths to make incremental improvements... when the bots can do it so much better?

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[VIDEO] Shared Services & Outsourcing Insights - Learn More!
- Posted by Kate Chan on May 17, 2017

The City Cube, Metric Benchmarker, Shared Services & BPO Atlas and a gazillion different reports – how can they help you? Cut through the clutter and find out more!

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The Village of 100 Shared Services Centres
- Posted by Kate Chan on April 7, 2017

As of January 2017, SSON Analytics had identified 5812 Shared Services Centres (captive/hybrid) around the world. But what if the world was a village with only 100 shared services centres? What would that look like?

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