SSON Research & Analytics Blogs
Outsourcing is confronting headwinds in the age of digital innovation. Are its days numbered? Find out how outsourcing can chart a new course, as we discuss the latest insights from BPO customers in this blog.
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SSON Research & Analytics releases its latest global benchmarking study with the Most Admired Shared Services Organisations for 2019
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Two levers define value-add for Philippine shared services in the coming years: Global Business Services and Talent.
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Leveraging a Center of Excellence (COE) for automation can help companies overcome the operational painpoints encountered when implementing and scaling IA.
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Find out more about data-readiness and how you can become data-ready.
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Lots of opportunity, but incomplete ecosystem and lack of data readiness is limiting Malaysian centers' impact.
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Talent – i.e., your people – represent the single most critical differentiator for Shared Services success and performance
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Automation is once again driving a revolution in the workplace. Those that are fastest to adapt will take the lead in performance – and success
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SSON Research & Analytics is SSON’s global data analytics center, and your premier resource for all the metrics, benchmarks, trends, and business insights that affect your Shared Services and GBS operations wherever they are based.
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