SSON Research & Analytics Blogs
Outsourcing is confronting headwinds in the age of digital innovation. Are its days numbered? Find out how outsourcing can chart a new course, as we discuss the latest insights from BPO customers in this blog.
Read moreSSON Research & Analytics releases its latest global benchmarking study with the Most Admired Shared Services Organisations for 2019
Read moreTwo levers define value-add for Philippine shared services in the coming years: Global Business Services and Talent.
Read moreLeveraging a Center of Excellence (COE) for automation can help companies overcome the operational painpoints encountered when implementing and scaling IA.
Read moreFind out more about data-readiness and how you can become data-ready.
Read moreLots of opportunity, but incomplete ecosystem and lack of data readiness is limiting Malaysian centers' impact.
Read moreTalent – i.e., your people – represent the single most critical differentiator for Shared Services success and performance
Read moreAutomation is once again driving a revolution in the workplace. Those that are fastest to adapt will take the lead in performance – and success
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