SSON Research & Analytics Blogs
Ever since Covid-19 hit, organizations are forced to rethink and embrace the new ways of working i.e. remote work, flexible staffing and hybrid workforce.
Read moreIt’s the time of year again where we analyze SSON’s cross-channel data and showcase the results from the 20 top admired SSO/GBS benchmarking study 2021.
Read moreSSON Research & Analytics, the global analytics center has today released its annual benchmarking study with the world’s Top 20 Most Admired SSO/GBS for 2021.
Read moreData has been the driving force behind Shared Services and GBS business strategies for well over a decade, yet many in the industry are still struggling on how to convert this collected data into actionable decisions and solutions.
Read moreReasons why you it's so important for you to be benchmarking your organization
Read more140 organizations were surveyed to understand the future priorities of Global Business Services (GBS)
Read moreWhat I mean with this is that digitization in an enterprise may well, first and foremost, be about developing the right habits across your employees. Many of us have had access to employee portals for years. But how effectively has this resource been tapped?
Read moreThree of four shared services are leaning towards a hybrid solution of combining office with virtual operations as the way forward, while close to 20% plan to stay completely virtual if possible. With hybrid and remote work here to stay, what are the top 10 cities for remote working?
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