SSON Analytics Blog

IA in 2021 & Beyond: 10 Key Factors
- Posted by Syazana Lim on April 15, 2021

How are shared services riding the IA wave? Here are 10 key factors to consider

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How will shared services ‘stay ahead’ in the face of this year’s [still] challenging environment?
- Posted by Barbara Hodge on April 8, 2021

Economies are cautiously optimistic and shared services/GBS even highly productive according to SSON’s latest survey.

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All Eyes on China
- Posted by Barbara Hodge on February 26, 2021

With the Chinese Year of the Ox upon us, it’s a moment for reflection and hope, as we witness China’s resiliency.

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Is FOW Just BPR, Again?
- Posted by Barbara Hodge on February 24, 2021

The latest SSONA blog item explores if the current nature of work should be rethought, redesigned, or even reengineered.

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Is Process Ownership the Most Critical Enabler of Global Business Services (GBS) Success?
- Posted by Barbara Hodge on February 8, 2021

The latest SSONA blog post explores if process ownership is the most critical enabler of GBS Success.

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SSON Analytics Releases Top 20 Most Admired SSOs 2020 Benchmarks
- Posted by Syazana Lim on September 2, 2020

SSON Analytics releases its latest global benchmarking study with the Top 20 Most Admired Shared Services Organisations for 2020

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Create Your Own Personalised Shared Services Benchmark Report
- Posted by Syazana Lim on June 8, 2020

Are you interested in creating personalised benchmarking reports and charts to be used in your next presentation or meeting? Is your SSC performance on par with the top quartile, at the median or lagging behind with the bottom quartile?

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Should You Consider Healthcare Risks When Choosing A Shared Service Location?
- Posted by Beth Hampton on February 21, 2020

Historically, cost effectiveness has typically been the primary measure of value in location decisions, but in light of recent events there's new dimensions to consider.

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