SSON Analytics Blog

Dubai: MENA’s Most Expensive Shared Services Location Takes the Lead in Regional Growth
- Posted by Daylin Limonte on October 13, 2017

The MENA region is unique for the multiple languages it represents, as well as the fairly regional nature of many of its business entities. That explains to a large extent why most of the shared services support on or nearshore business unit activities.

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Life on the edge (of the Pacific Ring of Fire): Risk and Resilience data for its 504 hotspot Shared Service Centres
- Posted by Daylin Limonte on October 12, 2017

Given that we cannot change the weather, we can at least turn our minds to disaster recovery and what the numbers tell us about where business continuity planning stands its very best chance against the forces of nature.

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Intelligent Automation: The real picture on the ground
- Posted by Daylin Limonte on September 28, 2017

Over the past few years, we have seen increasing discussion around Intelligent Automation (IA) and Robotic Process Automation (RPA), but what’s the real picture on the ground?

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Automation Offers the Philippines’ Shared Services Industry the Tools to Staying Ahead of its Competition
- Posted by Daylin Limonte on September 28, 2017

With the current wave of automation, locations like the Philippines are having to take a long critical look at their value proposition to ensure survival in the modern marketplace.

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Happy 40th Birthday to the first of Generation Y…
- Posted by Daylin Limonte on September 28, 2017

What the 2017 data tells us about where to find the next-wave of Gen Z, HR-ready graduate talent

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Intelligent Automation is Advancing Organizational Performance
- Posted by Daylin Limonte on September 22, 2017

Apart from improving overall decision-making speed and supporting smarter decision-making, the capabilities underpinning IA also accelerate solutions by complementing human performance

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Should more shared services organisations (SSOs) adopt the global business services(GBS) model?
- Posted by Daylin Limonte on September 14, 2017

Despite global business services being the Holy Grail of service delivery, providing a maturity and sophistication of shared services that most can only aspire to, why is it that this model is still underutilised, according to SSON Analytics' data?

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Predicting Hurricane Harvey: What the data tells us about Houston’s risk probability (and resilience to natural disaster)
- Posted by Daylin Limonte on September 6, 2017

Seeing the devastation left behind in Houston by the hurricane Harvey, we wonder why this happened or whether it could have been avoided. Let's dig into Houston's risk probability and resilience to natural disaster data to find some answers.

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