SSON Analytics Blog
The current trend towards knowledge-based services makes attrition a cautionary tale
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Analytics in Shared Services - Manulife's journey video.
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BPO sector takes leading role in intelligent automation adoption in Asia
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Real use cases in every day processes like P2P and Supply Chain.
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There is a lot to work out before Finance can take full advantage of current opportunities
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2017 marks another growth year (12% increase) for the Chinese Shared Services Landscape: Ignore this BRIC market giant at your own peril
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How do you know if your performance is ‘where it should be’? And anyway, where should it be?
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Comparing yourself with only successful firms can be remarkably misleading. SSON Analytics new benchmarking tool, the Metric Intelligence Hub, steps away from the trap of data selection bias by using country- and industry-wide whole population data sets.
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