SSON Analytics Blog
The current trend towards knowledge-based services makes attrition a cautionary tale
Read moreAnalytics in Shared Services - Manulife's journey video.
Read moreBPO sector takes leading role in intelligent automation adoption in Asia
Read moreReal use cases in every day processes like P2P and Supply Chain.
Read moreThere is a lot to work out before Finance can take full advantage of current opportunities
Read more2017 marks another growth year (12% increase) for the Chinese Shared Services Landscape: Ignore this BRIC market giant at your own peril
Read moreHow do you know if your performance is ‘where it should be’? And anyway, where should it be?
Read moreComparing yourself with only successful firms can be remarkably misleading. SSON Analytics new benchmarking tool, the Metric Intelligence Hub, steps away from the trap of data selection bias by using country- and industry-wide whole population data sets.
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