SSON Research & Analytics Blogs
Shared Services and GBS have proved time and again their strength and resiliency
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As the operational backbone of the enterprise, shared services role has never been more critical than over the past 18 months. As global markets, supply chains, businesses, and employees reeled from the impact of the pandemic, shared services have proved themselves markedly reliant and resilient.
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Since early 2020, SSON Research & Analytics has been keeping close tabs on evolving COVID-19 situation and running multiple pulse surveys to uncover
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A year where restructuring, transformation, and reinventing the "normal" took center stage, emphasizing the importance of staying ahead of the game through investing in AI and Automation.
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How are shared services riding the IA wave? Here are 10 key factors to consider
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Economies are cautiously optimistic and shared services/GBS even highly productive according to SSON’s latest survey.
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With the Chinese Year of the Ox upon us, it’s a moment for reflection and hope, as we witness China’s resiliency.
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The latest SSONR&A blog item explores if the current nature of work should be rethought, redesigned, or even reengineered.
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SSON Research & Analytics is SSON’s global data analytics center, and your premier resource for all the metrics, benchmarks, trends, and business insights that affect your Shared Services and GBS operations wherever they are based.
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