SSON Research & Analytics Blogs
The software-as-a-service (SaaS) landscape is undergoing a seismic transformation
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The shared services and global business services (GBS) is entering a new phase of maturity. Efficiency remains the foundation, but precision is the differentiat
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In 2025, Global Business Services (GBS) organizations face a growing challenge: balancing the dual priorities of cost optimization and employee engagement.
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What does value creation mean at Siemens Global Business Services?
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Solving stakeholder management issues that get in the way of Global Business Services delivering more value-add
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SSON Research & Analytics Unveils 2024 Top 20 Most Admired Shared Services Organizations & Global Business Services
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The SSON Research & Analytics GBS Model offers a comprehensive framework designed to help organizations navigate our changing landscape.
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In today’s complex landscape of shared services and global business services (GBS), measuring and benchmarking performance is no longer optional
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SSON Research & Analytics is SSON’s global data analytics center, and your premier resource for all the metrics, benchmarks, trends, and business insights that affect your Shared Services and GBS operations wherever they are based.
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