SSON Analytics Blog

THE TOP CHALLENGES FACING SSCS AND HOW TO LEVERAGE DATA TO OVERCOME THEM

Data - Posted by Babs Test on February 19, 2019

Talent – i.e., your people – represent the single most critical differentiator for Shared Services success and performance

Tags: SSC Data GBS

Shared Services in 2019: New Hires’ Skills Aligned to New Technologies & Outsourcing Given a Boost

Data - Posted by Babs Test on December 18, 2018

Automation is once again driving a revolution in the workplace. Those that are fastest to adapt will take the lead in performance – and success

Tags: workforce North America shared services trends skills talent

The Top 20 Most Admired Shared Services Organisations in 2018

Data - Posted by Syazana Lim on November 6, 2018

SSON Analytics has released their latest global benchmarking study with the Top 20 Most Admired Shared Services Organisations of 2018.

Tags: SSO Top20 benchmarking

ANZ Shared Services Market: An Appetite for Performance Enhancing Solutions

Data - Posted by Babs Test on October 18, 2018

SSON Analytics has just released its latest Visual Analytics Workbook on the ANZ market, highlighting the advanced state of the ‘services industry’ in providing business support, and its appetite for performance-enhancing tools and competencies.

Tags: Australia ANZ News Zealand

Higher Education Institutions must look beyond implementation challenges of Shared Services

Opinions - Posted by Alyssa Tan on September 21, 2018

While Shared Services implementation risk is real, benefits are also substantial.

Tags: higher education shared services compliance

What’s driving successful Business Transformation in the Nordics right now?

Opinions - Posted by Emma Beaumont on September 19, 2018

And for that matter, why are they just so darn good at most things?

Tags: Business Transformation Nordics ChangeManagement

What does good really look like? Benchmark your SSO against 2 different benchmarking datasets

Data - Posted by Syazana Lim on September 11, 2018

How do you benchmark your Shared Services Organisation (SSO)? What data is available?

Tags: benchmarking KPI shared services metrics Metric Benchmarker Metric Intelligence Hub MIH Top 20 Most Admired SSOs

Business Continuity Plan alert: Q3 2018 Earthquakes now at a record high

Data - Posted by Emma Beaumont on August 31, 2018

As frequency of Earthquakes reaches a record high for recent years; Refresh your BCP with latest risk and resilience data

Tags: Business Continuity BCP Risk and Resilience

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Tags in Blog tags

shared services centres IA benchmarking talent metrics Europe jobs shared services outsourcing Data intelligent automation

"Despite having the highest risk of windstorm and flood as well as a high earthquake threat, Manila has the largest SSC concentration in APAC"

Data from 'Evaluating Risk in Asia Pacific Shared Services Hotspots' - Analytics Workbook - SSON Analytics

"We have found the Enterprise Dashboard and the SSC Metric Checker particularly insightful, as both are developed on factual analysis based on quantitative measures such as cost, cycle time, FTE effort, use of shared services, and application complexity."

Paul Bartley - Director, Global Shared Services - BD

"By utilizing SSON Analytics’ data tools/analytics reports BD has been able to benchmark and assess how the company is positioned against world-class performers. Knowing that what we are reading has been provided by practitioners makes it a very trustworthy source of information."

Paul Bartley - Director, Global Shared Services - BD

"SSON Analytics have been a really useful resource in providing Market Intelligence and insight into the shared services industry, giving me new perspectives into the strategic positioning within cities, countries and beyond. I am also encouraged to see incremental improvement to its offerings over time, and the engagements with the analysts and management have been more than pleasant! Excellent overall!"

SSON Analytics subscriber - Research Manager - leading chemical company

"As we measure our operations, we are tapping into the comprehensive metrics in SSONA’s City Cube to benchmark what our peers in the same region and industry are able to achieve. This helps us to identify opportunities to drive continuous improvements."

Thomas Hung - Vice President, Group Finance Shared Services - Shangri-La Group

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