SSON Analytics Blog

Should You Consider Healthcare Risks When Choosing A Shared Service Location?
- Posted by Beth Hampton on February 21, 2020

Historically, cost effectiveness has typically been the primary measure of value in location decisions, but in light of recent events there's new dimensions to consider.

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Why Financial Benchmarking Really Matters
- Posted by Beth Hampton on February 10, 2020

Financial benchmarking is a critically useful tool for ensuring your business is performing as it should. Read on to explore why.

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Intelligent automation - a game-changer for outsourcing in Industry 4.0
- Posted by Esther Lam on November 21, 2019

Outsourcing is confronting headwinds in the age of digital innovation. Are its days numbered? Find out how outsourcing can chart a new course, as we discuss the latest insights from BPO customers in this blog.

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SSON Analytics Releases Most Admired SSO 2019 Benchmarks
- Posted by Syazana Lim on September 12, 2019

SSON Analytics releases its latest global benchmarking study with the Most Admired Shared Services Organisations for 2019

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How Philippine Delivery Centers are Deploying Success Levers in the Year Ahead
- Posted by Barbara Hodge on July 8, 2019

Two levers define value-add for Philippine shared services in the coming years: Global Business Services and Talent.

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- Posted by Yasmine Abdel on July 2, 2019

Leveraging a Center of Excellence (COE) for automation can help companies overcome the operational painpoints encountered when implementing and scaling IA.

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Data readiness – a precursor to realising the true potential of automation
- Posted by Esther Lam on May 29, 2019

Find out more about data-readiness and how you can become data-ready.

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3 Trends Confirmed at SSON’s European Flagship Event
- Posted by Barbara Hodge on May 21, 2019

Real-time feedback from leading European practitioners at SSON's flagship event

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