SSON Research & Analytics Blogs

Last month I joined European practitioners at SSO Week Europe, Autumn in London. I summarized my takeaways in an article you can read here, but in short it boiled down to figuring out some #core issues. Not surprisingly all of these issues are being embraced and addressed by SSON R&A’s Top 20

Explore the Top 20 Most Admired SSOs & GBS 2022 biggest achievements, innovations and value-add. What makes these SSOs & GBS notable and incredibly successful.

SSON Research & Analytics, the global analytics center of SSON, has today released the list of organizations that have been identified as the Top 20 Most Admired SSOs & GBS for 2022 together with the results of the accompanying benchmarking study.

SSON Research & Analytics location comparison tool, the City Cube, has been updated to reflect the latest 2021 Global Health Security (GHS) Index.

COVID-19 walloped the world. Its lasting effects echo into 2022. Yet, shared services showed transformative resilience thriving amid unforeseen adversities with transcendental agility. A pro-change mindset that embraces innovation “lemon-aids” solutions, turning existing lemons into lasting value.

More than a third of Shared Services/GBS are struggling with significant levels (>50%) of unstructured data in their enterprise. How do we tackle this problem?

Ever since Covid-19 hit, organizations are forced to rethink and embrace the new ways of working i.e. remote work, flexible staffing and hybrid workforce.

It’s the time of year again where we analyze SSON’s cross-channel data and showcase the results from the 20 top admired SSO/GBS benchmarking study 2021.