SSON Analytics Blog

Is it Relevant to Keep Discussing Millennials as if They are a Novelty?
- Posted by Babs Test on January 24, 2018

Is it Relevant to Keep Discussing Millennials as if They are a Novelty? Or is it time for corporations to simply move over into the new normal? If so, lots of them are still lagging.

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If You Want to Build Up Longevity in Your Team – Set Up in North America?
- Posted by Babs Test on January 17, 2018

The current trend towards knowledge-based services makes attrition a cautionary tale

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Optimising Data Analytics to Provide Increasing Value-added Services
- Posted by Daylin Limonte on January 14, 2018

Analytics in Shared Services - Manulife's journey video.

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BPOs Leading Asian Intelligent Automation Implementations
- Posted by Babs Test on January 10, 2018

BPO sector takes leading role in intelligent automation adoption in Asia

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Why experts think Blockchain will be bigger than Robotics for the Shared Services industry
- Posted by Emma Beaumont on December 5, 2017

Real use cases in every day processes like P2P and Supply Chain.

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Is Finance prepared for the opportunities presented by IA? Maybe not and here’s why.
- Posted by Babs Test on November 16, 2017

There is a lot to work out before Finance can take full advantage of current opportunities

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Can any of us really afford not to be part of China's continued mega-growth?
- Posted by Emma Beaumont on November 13, 2017

2017 marks another growth year (12% increase) for the Chinese Shared Services Landscape: Ignore this BRIC market giant at your own peril

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Does Benchmarking really help you? [the answer might surprise you – unless you are already accounting for sample bias!]
- Posted by Babs Test on October 31, 2017

How do you know if your performance is ‘where it should be’? And anyway, where should it be?

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