SSON Analytics Blog
Responses from more than 620 Shared Services professionals from all parts of the world contributed to this report that uncovers the 2018 trends in the shared services industry.
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How the Shared Services and Outsourcing (SSO) industry is reacting to the trends and evolution on the past year: new opportunities, digital workers, and 'knowledge'-driven
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What can we do to provide better career opportunities and develop more female leaders in Shared Services...
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Is it Relevant to Keep Discussing Millennials as if They are a Novelty? Or is it time for corporations to simply move over into the new normal? If so, lots of them are still lagging.
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The current trend towards knowledge-based services makes attrition a cautionary tale
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Analytics in Shared Services - Manulife's journey video.
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BPO sector takes leading role in intelligent automation adoption in Asia
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Real use cases in every day processes like P2P and Supply Chain.
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