SSON Research & Analytics Blogs
It’s the time of year again where we analyze SSON’s cross-channel data and showcase the results from the 20 top admired SSO/GBS benchmarking study 2021.
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SSON Research & Analytics, the global analytics center has today released its annual benchmarking study with the world’s Top 20 Most Admired SSO/GBS for 2021.
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Data has been the driving force behind Shared Services and GBS business strategies for well over a decade, yet many in the industry are still struggling on how to convert this collected data into actionable decisions and solutions.
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Reasons why you it's so important for you to be benchmarking your organization
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140 organizations were surveyed to understand the future priorities of Global Business Services (GBS)
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What I mean with this is that digitization in an enterprise may well, first and foremost, be about developing the right habits across your employees. Many of us have had access to employee portals for years. But how effectively has this resource been tapped?
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Three of four shared services are leaning towards a hybrid solution of combining office with virtual operations as the way forward, while close to 20% plan to stay completely virtual if possible. With hybrid and remote work here to stay, what are the top 10 cities for remote working?
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Continuous cost pressure, market volatility, tech-driven disruption and globally connected value chains are driving increasingly sophisticated shared services models. This move was already underway before 2020 but accelerated significantly over the past 18 months as a result of the pandemic.
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SSON Research & Analytics is SSON’s global data analytics center, and your premier resource for all the metrics, benchmarks, trends, and business insights that affect your Shared Services and GBS operations wherever they are based.
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