SSON Analytics Blog
What should SSOs take into consideration when planning for a shift from transactional to knowledge work?
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Responses from more than 620 Shared Services professionals from all parts of the world contributed to this report that uncovers the 2018 trends in the shared services industry.
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How the Shared Services and Outsourcing (SSO) industry is reacting to the trends and evolution on the past year: new opportunities, digital workers, and 'knowledge'-driven
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What can we do to provide better career opportunities and develop more female leaders in Shared Services...
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Is it Relevant to Keep Discussing Millennials as if They are a Novelty? Or is it time for corporations to simply move over into the new normal? If so, lots of them are still lagging.
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The current trend towards knowledge-based services makes attrition a cautionary tale
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Analytics in Shared Services - Manulife's journey video.
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BPO sector takes leading role in intelligent automation adoption in Asia
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