SSON Research & Analytics Blogs
We're diving into the dynamic world of Global Business Services (GBS), and trust us, you won't want to miss out on the latest buzz. So, grab a cup of coffee and let's get straight to the good stuff!
Read moreTop 20 Most Admired SSO/GBS receive recognition based on SSON's annual benchmarking study
Read moreThe past two years have driven a shift in the workplace and put the spotlight on two pre-existing performance enablers: process automation and the need to digitize data. Structuring and digitizing data is a requirement for all digital ambitions.
Read moreDetermining the right footprint in a world of uncertainty … that’s what most SSO/GBS leaders are worried about right now. And while it’s not specifically about “closing down” or “opening up” (though more than a third of organizations have increased their number of centers last year and 86% plan to
Read moreRunning HR services is more challenging and more complex than ever! But also, more important than ever as the workforce shifts and morphs into a part-virtual, remote, and less recognizable being. Our latest Research Insight Report uncovers trends and insights for HR Services, comparing performance
Read moreLast month I joined European practitioners at SSO Week Europe, Autumn in London. I summarized my takeaways in an article you can read here, but in short it boiled down to figuring out some #core issues. Not surprisingly all of these issues are being embraced and addressed by SSON R&A’s Top 20
Read moreSSON Research & Analytics, the global analytics center of SSON, has today released the list of organizations that have been identified as the Top 20 Most Admired SSOs & GBS for 2022 together with the results of the accompanying benchmarking study.
Read moreExplore the Top 20 Most Admired SSOs & GBS 2022 biggest achievements, innovations and value-add. What makes these SSOs & GBS notable and incredibly successful.
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