SSON Analytics Blog

German Shared Services Focused on Productivity and Working Capital

Data - Posted by Babs Test on August 12, 2018

How are German SSOs differentiating themselves from the rest of Europe?

Tags: Germany Europe shared services metrics

Open for Business: Consistent figures for 2018 US Shared Services jobs market

Data - Posted by Daylin Limonte on July 26, 2018

How do nation-wide employment figures translate into the buoyancy of the Business Services Industry? What do we know about the availability of roles inside captive and outsourced delivery organisations for the US market?

Tags: shared services job market job opportunities US

How to succeed with Intelligent Automation: what our surveys tell us

Data - Posted by Daylin Limonte on July 19, 2018

What’s the evolution from simple desktop automation through to artificial intelligence?

Tags: robotic process automation intelligent automation Machine Learning automation

Is "gender" impacting shared services careers?

Opinions - Posted by Daylin Limonte on July 18, 2018

The issue of gender within enterprise has been bubbling along beneath the surface for decades, and yet there is little transparency on what this actually translates to.

Tags: Gender diversity shared services Equality

Is a profitable business necessarily a prosperous one?

Opinions - Posted by Alyssa Tan on July 3, 2018

Is your business mistakenly conflating profit and cash flow?

Tags: Metric Intelligence Hub MIH ROI

Accounts Payable: the case for automation and offshoring

Data - Posted by Daylin Limonte on July 3, 2018

Australian businesses have embraced share services with gusto.

Tags: Finance accounting accounts payable offshoring automation

Agile-lite in HR

Opinions - Posted by Syazana Lim on June 25, 2018

With the rapid technological advancements (Intelligent Automation, Artificial Intelligence, Big Data, Cloud, IoT, Augmented/Virtual Reality etc), there is no doubt that we are living in a world that is continuously being digitally disrupted.

Tags: HR agile shared services talent

Taking your First Baby Steps into Robotic Automation?

Data - Posted by Syazana Lim on June 25, 2018

A few things to take note before embarking in your Intelligent Automation (IA) journey...

Tags: RPA IA intelligent automation Data shared services

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Tags in Blog tags

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"Despite having the highest risk of windstorm and flood as well as a high earthquake threat, Manila has the largest SSC concentration in APAC"

Data from 'Evaluating Risk in Asia Pacific Shared Services Hotspots' - Analytics Workbook - SSON Analytics

"We have found the Enterprise Dashboard and the SSC Metric Checker particularly insightful, as both are developed on factual analysis based on quantitative measures such as cost, cycle time, FTE effort, use of shared services, and application complexity."

Paul Bartley - Director, Global Shared Services - BD

"By utilizing SSON Analytics’ data tools/analytics reports BD has been able to benchmark and assess how the company is positioned against world-class performers. Knowing that what we are reading has been provided by practitioners makes it a very trustworthy source of information."

Paul Bartley - Director, Global Shared Services - BD

"SSON Analytics have been a really useful resource in providing Market Intelligence and insight into the shared services industry, giving me new perspectives into the strategic positioning within cities, countries and beyond. I am also encouraged to see incremental improvement to its offerings over time, and the engagements with the analysts and management have been more than pleasant! Excellent overall!"

SSON Analytics subscriber - Research Manager - leading chemical company

"As we measure our operations, we are tapping into the comprehensive metrics in SSONA’s City Cube to benchmark what our peers in the same region and industry are able to achieve. This helps us to identify opportunities to drive continuous improvements."

Thomas Hung - Vice President, Group Finance Shared Services - Shangri-La Group

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