SSON Research & Analytics Blogs
How are shared services riding the IA wave? Here are 10 key factors to consider
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Economies are cautiously optimistic and shared services/GBS even highly productive according to SSON’s latest survey.
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With the Chinese Year of the Ox upon us, it’s a moment for reflection and hope, as we witness China’s resiliency.
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The latest SSONR&A blog item explores if the current nature of work should be rethought, redesigned, or even reengineered.
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The latest SSONA blog post explores if process ownership is the most critical enabler of GBS Success.
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SSON Research & Analytics releases its latest global benchmarking study with the Top 20 Most Admired Shared Services Organisations for 2020
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Historically, cost effectiveness has typically been the primary measure of value in location decisions, but in light of recent events there's new dimensions to consider.
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Financial benchmarking is a critically useful tool for ensuring your business is performing as it should. Read on to explore why.
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SSON Research & Analytics is the leading global data and research platform for the Shared Services and GBS industry. Built on insights from the world's largest and most established community of business services professionals, we deliver the metrics, benchmarks, insights, and advisory that drive performance worldwide.