SSON Research & Analytics Blogs
How the Shared Services and Outsourcing (SSO) industry is reacting to the trends and evolution on the past year: new opportunities, digital workers, and 'knowledge'-driven
Read moreWhat can we do to provide better career opportunities and develop more female leaders in Shared Services...
Read moreIs it Relevant to Keep Discussing Millennials as if They are a Novelty? Or is it time for corporations to simply move over into the new normal? If so, lots of them are still lagging.
Read moreThe current trend towards knowledge-based services makes attrition a cautionary tale
Read moreDuring SSON's Annual Shared Services and Outsourcing Week Asia in 2017, Pocholo Capule, Director and Head of Advance Analytics at Manulife Shared Services Centre (SSC), shares his lessons learnt through his journey starting an analytics team at Manulife. Watch his full presentation to learn more...
Read moreBPO sector takes leading role in intelligent automation adoption in Asia
Read moreReal use cases in every day processes like P2P and Supply Chain.
Read moreThere is a lot to work out before Finance can take full advantage of current opportunities
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