SSON Analytics Blog
BPO sector takes leading role in intelligent automation adoption in Asia
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Real use cases in every day processes like P2P and Supply Chain.
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There is a lot to work out before Finance can take full advantage of current opportunities
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2017 marks another growth year (12% increase) for the Chinese Shared Services Landscape: Ignore this BRIC market giant at your own peril
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How do you know if your performance is ‘where it should be’? And anyway, where should it be?
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The Middle East and North Africa (MENA) is home to 190 captive/hybrid shared services centres (SSCs). The region is unique for the multiple languages it represents, as well as the fairly regional nature of many of its business entities. That explains to a large extent why most of the shared servi...
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Comparing yourself with only successful firms can be remarkably misleading. SSON Analytics new benchmarking tool, the Metric Intelligence Hub, steps away from the trap of data selection bias by using country- and industry-wide whole population data sets.
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The MENA region is unique for the multiple languages it represents, as well as the fairly regional nature of many of its business entities. That explains to a large extent why most of the shared services support on or nearshore business unit activities.
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