SSON Analytics Blog
RPA is set to change the business services landscape. But how do perceptions of RPA change once users have actually implemented an RPA solution? Find out in our latest RPA industry survey...
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SSON Analytics presents a unique report on robotic process automation (RPA) within shared services centres. View the infographic for a quick summary of the data and key points within our report.
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What does our Visual Analytics Workbook on the Philippines SSC & BPO landscape have in store for you? Take a snapshot view with this infographic.
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SSON Analytics' research highlights regional variations in end-to-end Global Process Ownership.
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While North America remains the largest global market for shared services, in Europe, the UK and Ireland have long held the lead position.
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From mainstream acceptance of BPO, to the explosion of global sourcing and offshoring; from shared services moving up the value chain, to the emergence of GBS, Global Process Ownership, Robotics Process Automation, data analytics, and more...
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From the fall of the Berlin wall and 9/11 to the rise of the internet and social media, adoption of the Euro, the SARS outbreak and the Global Financial Crisis, we take a look at the biggest events to impact the global SS&O industry.
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Think shared services and outsourcing is all about invoicing and cutting costs? Think again...
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SSON Analytics provides digestible data insights into the global shared services and outsourcing industry.
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