SSON Analytics Blog
How are business process outsourcers faring against shared services centres within Philippines? Dart's latest Philippines deep dive research report investigates the growth of these organisations.
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Boasting a relatively recent growth surge, LATAM's shared services landscape holds many attractions for companies looking to establish their centres there. How are the different countries' markets doing? View this infographic to find out.
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The best way to know what's buzzing in the industry is to hear it straight from the people. Here's some insights gleaned from SSON's global survey about the state of the shared services and outsourcing industry.
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RPA is set to change the business services landscape. But how do perceptions of RPA change once users have actually implemented an RPA solution? Find out in our latest RPA industry survey...
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SSON Analytics presents a unique report on robotic process automation (RPA) within shared services centres. View the infographic for a quick summary of the data and key points within our report.
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What does our Visual Analytics Workbook on the Philippines SSC & BPO landscape have in store for you? Take a snapshot view with this infographic.
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SSON Analytics' research highlights regional variations in end-to-end Global Process Ownership.
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While North America remains the largest global market for shared services, in Europe, the UK and Ireland have long held the lead position.
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