SSON Analytics Blog
How are business process outsourcers faring against shared services centres within Philippines? Dart's latest Philippines deep dive research report investigates the growth of these organisations.Read more
Boasting a relatively recent growth surge, LATAM's shared services landscape holds many attractions for companies looking to establish their centres there. How are the different countries' markets doing? View this infographic to find out.Read more
The best way to know what's buzzing in the industry is to hear it straight from the people. Here's some insights gleaned from SSON's global survey about the state of the shared services and outsourcing industry.Read more
RPA is set to change the business services landscape. But how do perceptions of RPA change once users have actually implemented an RPA solution? Find out in our latest RPA industry survey...Read more
SSON Analytics presents a unique report on robotic process automation (RPA) within shared services centres. View the infographic for a quick summary of the data and key points within our report.Read more
SSON Analytics' research highlights regional variations in end-to-end Global Process Ownership.Read more
While North America remains the largest global market for shared services, in Europe, the UK and Ireland have long held the lead position.Read more
- All Eyes on China
- Is FOW Just BPR, Again?
- Is Process Ownership the Most Critical Enabler of Global Business Services (GBS) Success?
- Should You Consider Healthcare Risks When Choosing A Shared Service Location?
- Why Financial Benchmarking Really Matters
- How Philippine Delivery Centers are Deploying Success Levers in the Year Ahead
- ESTABLISHING A CENTER OF EXCELLENCE (COE) IN AUTOMATION – 4 Critical Ingredients
- Dummy Blog
- Dummy Blog
- Data readiness – a precursor to realising the true potential of automation
- 3 Trends Confirmed at SSON’s European Flagship Event
- Top 3 Trends in European Shared Services in 2019: How are scope, outsourcing and automation strategies adapting – and why?