SSON Analytics Blog

The Philippines’ Shared Services Growth Led by Captive SSCs
- Posted by Kate Chan on July 7, 2016

How are business process outsourcers faring against shared services centres within Philippines? Dart's latest Philippines deep dive research report investigates the growth of these organisations.

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Infographic - The Latin American Shared Services Landscape
- Posted by Kate Chan on July 4, 2016

Boasting a relatively recent growth surge, LATAM's shared services landscape holds many attractions for companies looking to establish their centres there. How are the different countries' markets doing? View this infographic to find out.

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Data Insights from Global Report 2016: State of the Shared Services & Outsourcing Industry
- Posted by Kate Chan on June 22, 2016

The best way to know what's buzzing in the industry is to hear it straight from the people. Here's some insights gleaned from SSON's global survey about the state of the shared services and outsourcing industry.

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5 Ways You'll Change Your Mind: Robotics Process Automation (RPA)
- Posted by Kate Chan on June 21, 2016

RPA is set to change the business services landscape. But how do perceptions of RPA change once users have actually implemented an RPA solution? Find out in our latest RPA industry survey...

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Infographic - Robotic Process Automation in Shared Services
- Posted by Kate Chan on June 8, 2016

SSON Analytics presents a unique report on robotic process automation (RPA) within shared services centres. View the infographic for a quick summary of the data and key points within our report.

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Infographic - SSCs & BPOs in the Philippines
- Posted by Kate Chan on May 25, 2016

What does our Visual Analytics Workbook on the Philippines SSC & BPO landscape have in store for you? Take a snapshot view with this infographic.

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Where to Establish Your Global Process Ownership Outpost
- Posted by Sian Jenkins on May 4, 2016

SSON Analytics' research highlights regional variations in end-to-end Global Process Ownership.

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The UK and Ireland – Still a Key Location for Shared Services
- Posted by Kate Chan on May 4, 2016

While North America remains the largest global market for shared services, in Europe, the UK and Ireland have long held the lead position.

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