SSON Analytics Blog

5 Ways You'll Change Your Mind: Robotics Process Automation (RPA)
- Posted by Kate Chan on June 21, 2016

RPA is set to change the business services landscape. But how do perceptions of RPA change once users have actually implemented an RPA solution? Find out in our latest RPA industry survey...

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Infographic - Robotic Process Automation in Shared Services
- Posted by Kate Chan on June 8, 2016

SSON Analytics presents a unique report on robotic process automation (RPA) within shared services centres. View the infographic for a quick summary of the data and key points within our report.

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Infographic - SSCs & BPOs in the Philippines
- Posted by Kate Chan on May 25, 2016

What does our Visual Analytics Workbook on the Philippines SSC & BPO landscape have in store for you? Take a snapshot view with this infographic.

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Where to Establish Your Global Process Ownership Outpost
- Posted by Sian Jenkins on May 4, 2016

SSON Analytics' research highlights regional variations in end-to-end Global Process Ownership.

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The UK and Ireland – Still a Key Location for Shared Services
- Posted by Kate Chan on May 4, 2016

While North America remains the largest global market for shared services, in Europe, the UK and Ireland have long held the lead position.

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20 Strategic Game Changers in the Shared Services & Outsourcing Industry [VIDEO]
- Posted by Daylin Limonte on April 20, 2016

From mainstream acceptance of BPO, to the explosion of global sourcing and offshoring; from shared services moving up the value chain, to the emergence of GBS, Global Process Ownership, Robotics Process Automation, data analytics, and more...

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22 World Events that Shaped the Shared Services and Outsourcing Industry [VIDEO]
- Posted by Daylin Limonte on April 18, 2016

From the fall of the Berlin wall and 9/11 to the rise of the internet and social media, adoption of the Euro, the SARS outbreak and the Global Financial Crisis, we take a look at the biggest events to impact the global SS&O industry.

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The Shared Services & Outsourcing Revolution [VIDEO]
- Posted by Daylin Limonte on April 18, 2016

Think shared services and outsourcing is all about invoicing and cutting costs? Think again...

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