SSON Research & Analytics Blogs

Latin America-focused SSCs Overtaking Multi-Geos
- Posted by Kate Chan on August 31, 2016

The shared services industry in Latin America has experienced a huge growth surge led predominantly by emerging markets Mexico, Costa Rica and Colombia. But what are the internal factors at play that are driving this growth?

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Shared Services in China: No Sleeping Dragon
- Posted by Kate Chan on August 19, 2016

Shanghai is still the top location in China for establishing shared services centres but what other cities having a growing presence of such SSCs? Find out about the Chinese shared services market in this blog post.

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Shared Services in ASEAN: Taxes and Talent Present Opportunity
- Posted by Kate Chan on August 11, 2016

SSON Analytics recently published a new visual data report on the ASEAN region to compare shared services centres (SSC) concentration across the region, identify its relative strengths and weaknesses and assess its talent pools.

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Iberia – Europe's Widening Nearshore Options
- Posted by Kate Chan on August 3, 2016

Iberia has long been an attractive location for shared services supporting European and African organizations from nearshore. Since 2000, delivery centers across the region have grown by more than 100%.

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The Philippines’ Shared Services Growth Led by Captive SSCs
- Posted by Kate Chan on July 7, 2016

How are business process outsourcers faring against shared services centres within Philippines? Dart's latest Philippines deep dive research report investigates the growth of these organisations.

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Data Insights from Global Report 2016: State of the Shared Services & Outsourcing Industry
- Posted by Kate Chan on June 22, 2016

The best way to know what's buzzing in the industry is to hear it straight from the people. Here's some insights gleaned from SSON's global survey about the state of the shared services and outsourcing industry.

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5 Ways You'll Change Your Mind: Robotics Process Automation (RPA)
- Posted by Kate Chan on June 21, 2016

RPA is set to change the business services landscape. But how do perceptions of RPA change once users have actually implemented an RPA solution? Find out in our latest RPA industry survey...

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Where to Establish Your Global Process Ownership Outpost
- Posted by Sian Jenkins on May 4, 2016

SSON Analytics' research highlights regional variations in end-to-end Global Process Ownership.

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